Full-Time

Associate Account Manager

Posted on 3/1/2025

Coinbase

Coinbase

5,001-10,000 employees

Digital currency wallet and transaction platform

No salary listed

Entry, Junior

Remote in UK

Candidates must be based in the UK.

Category
Customer Success
Sales & Account Management
Required Skills
Sales
Product Management
Requirements
  • Exceptional verbal and written communication skills with a focus on influencing outcomes
  • Ability to foster trusted and lasting relationships with clients and internal stakeholders to deliver results
  • Understanding of risks across key functions and workflow to identify issues and concerns
  • Organized and independent working style to enable you to manage your book of clients effectively
Responsibilities
  • Supporting some of Coinbase Institutional’s highest priority clients and working on initiatives to deliver an excellent client experience
  • Partnering with Senior Account Managers and Management to help support large and complex relationships across client segments including market makers, wholesale, asset managers and corporates
  • Understanding complex, multi-product client workflows and strategies to ensure that our institutional clients are integrated appropriately and using our product suite efficiently with a focus on trading and custody across the Exchange and Prime
  • Working closely with cross functional partners including Sales, Trading, Legal, Compliance and Operations to onboard clients to and ensure they are supported across our full institutional product suite
  • Providing a best in class experience for our clients through effective stakeholder management, conclusive prioritization and efficient execution across initiatives
  • Effectively triaging, managing and prioritizing incoming client requests. Handling requests through to resolution with limited support, including delegating across teams of subject matter specialists
  • Facilitating product demo calls, serving as subject matter specialist on product features in partnership with Sales
  • Distilling client feedback to internal teams including Operations, Engineering and Product when surfacing feature requests and managing client expectations
Desired Qualifications
  • Digital Assets experience & knowledge
  • Prior Prime Brokerage experience
  • Prior Account/Relationship Management experience
  • Fluent in either French, German, Italian, or Spanish

Coinbase operates a digital currency wallet and platform that allows users to buy, sell, and manage digital currencies like bitcoin, ethereum, and litecoin. The platform is designed to be user-friendly, making it easy for both consumers and merchants to engage in transactions with digital currencies. Coinbase generates revenue primarily through transaction fees, trading services, and custodial solutions. What sets Coinbase apart from its competitors is its strong emphasis on trust and user-centric design, ensuring that its services are reliable and accessible. The company's goal is to promote innovation and create an open financial system that provides equal opportunities for all users.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2012

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for secure digital wallets boosts Coinbase's user acquisition.
  • Growing interest in DeFi platforms could drive more users to Coinbase.
  • Partnerships with financial institutions enhance Coinbase's infrastructure and user base.

What critics are saying

  • Data breaches have exposed user information, leading to legal and public backlash.
  • Increased competition from DEXs could erode Coinbase's market share.
  • Regulatory scrutiny may impose additional compliance costs on Coinbase.

What makes Coinbase unique

  • Coinbase offers a user-friendly platform for both merchants and consumers.
  • The company provides custodial solutions, ensuring security and trust for digital assets.
  • Coinbase's partnerships enhance its infrastructure capabilities and expand its user base.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↓ -1%
CryptoVideos
May 21st, 2025
Coinbase underneath fireplace for large information breach affecting practically 69,461 customers

Coinbase is dealing with sharp criticism and regulatory stress after confirming a major information breach that uncovered private data of practically 70,000 customers.

CC Press
May 21st, 2025
Coinbase Data Breach Exposes 69,000 Customers' Information

Coinbase faced a significant breach as 69,000 users' information was exposed, the breach was communicated through legal filings without public comments from top executives.

Blocmates
May 20th, 2025
Coinbase Data Breach and Updated Terms Draw Legal and Public Backlash

Coinbase is facing multiple class action lawsuits following a major data breach and controversial user agreement revisions that critics claim were timed to limit legal accountability.

FX Leaders
May 19th, 2025
USDC: Circle plans selling to Ripple or Coinbase

It was reported that when those terms ended in 2023, Coinbase acquired an equity stake in Circle, and USDC governance shifted entirely to Circle.

Crypto Today
May 19th, 2025
SEC Investigates Coinbase for Potential Misrepresentation of User Data

SEC investigates Coinbase for potential misrepresentation of user data.

INACTIVE