Full-Time
Desk Side Analyst
Posted on 6/17/2025
Nordic
Healthcare consulting for EHR systems implementation
No salary listed
Mid, Senior
Toledo, OH, USA
In Person
- Demonstrate a deep understanding of the technical environment and its business return.
- Strong communications; written and oral
- Have the necessary communication and interpersonal skills to interact with clients at all levels
- Can keep up to date with technology as it develops and inform their clients of the potential impact.
- Be self-managing and capable of prioritizing workload based on client requirements.
- The ability to work under pressure within a team and the ability to multitask are important attributes for this role
- The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills
- Maintain a clean and orderly work environment.
- The candidate will need to be able to take direction from leads and react to downtimes in the environment.
- Possess a valid driver’s license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements.
- Manage/repair all technology hardware including but not limited to computers, printers, and scanners.
- Maintain accurate hardware production inventories and spare stock
- Troubleshooting some software as needed
- Adheres to all documented processes
- Travel to off-sites to provide the same level of support as the main campus assignment
- Assist with project assignments to implement new technologies or hardware
- Provide on-call and project support as needed
- Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment.
Nordic Consulting provides healthcare organizations with consulting services focused on electronic health record (EHR) systems, particularly for major platforms like Epic and Infor. Their services include implementation, optimization, and maintenance of these systems, ensuring that healthcare providers can effectively manage their patient data. Nordic's approach involves deploying specialized consultants to assist clients with various projects, from large-scale EHR implementations to performance improvement initiatives. Unlike many competitors, Nordic also offers managed services, which provide ongoing support and maintenance for IT systems, creating a steady revenue stream. The company's goal is to help healthcare organizations navigate the complexities of health IT, ultimately improving patient care and operational efficiency.
Company Size
N/A
Company Stage
Acquired
Total Funding
N/A
Headquarters
N/A
Founded
2010
Simplify's Take
What believers are saying
- Nordic's Cloud Innovation Lab accelerates healthcare digital transformation with Microsoft Azure and AWS.
- Partnership with Clinical Healthcare Analytics enhances decision intelligence at the point-of-care.
- Experienced executives like Steve Eckert drive growth and strengthen client relationships.
What critics are saying
- Rapid AI adoption may outpace Nordic's current capabilities and infrastructure.
- Leadership transition with new CEO Don Hodgson may impact strategic direction.
- Dependency on third-party technology like CHA may pose integration challenges.
What makes Nordic unique
- Nordic specializes in EHR systems like Epic and Infor, offering tailored solutions.
- The firm provides comprehensive managed services, ensuring ongoing IT system support and maintenance.
- Nordic's partnerships, like with ServiceNow, enhance digital transformation in healthcare.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Flexible Work Hours
Company News
MADISON, Wis., May 29, 2025 /PRNewswire/ -- Nordic® today announced it has joined the ServiceNow Partner and Reseller Programs to expand the ServiceNow AI Platform, products, and services to healthcare organizations across the United States. With this partnership, Nordic will extend ServiceNow® IT Service Management (ITSM), IT Asset Management (ITAM), Human Resources Service Delivery (HRSD), Customer Service Management (CSM), and Strategic Portfolio Management (SPM) capabilities to help healthcare organizations drive operational excellence and streamline workflows across clinical and administrative domains
MADISON, Wis., May 15, 2025 /PRNewswire/ -- A new survey of U.S. healthcare executives by Nordic®, a global health and technology consulting company, and Modern Healthcare revealed gaps in foundational readiness for artificial intelligence (AI) at many organizations.Despite three-quarters of executives expressing confidence in their organization's AI readiness, the survey results highlight a stark disconnect between perception and reality. Only a quarter of respondents report having a well-established governance framework, with the remainder acknowledging the need to create or improve formal governance. Over half report being only somewhat or not at all capable of managing large datasets, and just 15% have easily scalable infrastructure for AI. Another major barrier to long-term success lies in the lack of employee training, with just 6% having a comprehensive AI educational program."The future of healthcare will require organizations to modernize their health systems and leverage technology to improve patient care and enhance operational efficiency," said Kevin Erdal, senior vice president of Transformation and Innovation Services at Nordic. "While many executives believe they are taking the right steps now to adopt AI, there are many components required for long-term success
MADISON, Wis., March 18, 2025 /PRNewswire/ -- Nordic®, a global health and technology consulting firm, announced today Steve Eckert has joined as the new chief growth officer. With industry expertise from healthcare operations in the provider setting and healthcare IT consulting management, Eckert brings a unique perspective to the executive team. In his role, he will help lead the company's growth strategy and execution, drive enduring client relationships, build new partnerships, and oversee sales, business development, and marketing to strengthen the Nordic brand
Experienced healthcare IT and consulting executive Steve Eckert joins Nordic as chief growth officer.
Nordic to leverage deep health IT operations expertise to consult on and implement CHA's predictive analytics platform to streamline clinical workflows and optimize select existing EHR solutions.MADISON, Wis., May 1, 2024 /PRNewswire/ -- Nordic Consulting, a global health and technology consulting company, announced today a partnership with Clinical Healthcare Analytics (CHA), an organization dedicated to improved clinical care and optimized case management through real-time analytics. Nordic will offer, consult on and implement CHA's enterprise suite of fully integrated diagnostic and treatment analytic solutions for select EHR platforms.View PDF Through a new partnership, Nordic and Clinical Healthcare Analytics will bring decision intelligence to the point of care, streamline hospital clinical and financial operations, and optimize select existing electronic health record (EHR) solutions.The cloud-based CHA solution, developed by physicians for physicians, enables medical professionals to perform real-time analysis at the point-of-care. Automated insights are embedded into daily workflows and recommend preventative measures backed by evidence-based best practices. The dramatically improved and intuitive user experience, redesigned with insights from physicians, and real-time point-of-care analysis can reduce clinician technology time by up to eight hours per week."Early diagnosis of patients moving into acute disease states helps reduce care timelines and the cost of care," said Dr. Michael Augustyniak, Nordic chief medical information officer for Oracle Health implementation services. "We're excited to bring our clients CHA's proven capabilities in delivering integrated workflows that address the most prevalent industry challenges related to early diagnosis of multiple disease states, clinician satisfaction and patient-centered care."The new partnership brings significant opportunity to hospitals and health systems for real-time early warning analysis at the point-of-care to predict and monitor developing acute disease states, throughput measures, readmission risks and utilization review