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Full-Time

Branch Manager

Sony Studios

Posted on 5/9/2024

First Entertainment Credit Union

First Entertainment Credit Union

201-500 employees

Financial services for the entertainment industry

Financial Services

Compensation Overview

$82k - $102kAnnually

Senior

Culver City, CA, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Communications
Customer Service
Requirements
  • High school graduate, two-year college degree or equivalent preferred, or completion of a specialized course of study at a business or trade school.
  • Six (6) or more years work related experience in a full-service financial institution or experience in a related position in a related field. Prefer at least 4 years prior manager experience. Proven success at goal achievement, leadership skills, and applied experience.
  • Exceptional customer service, interpersonal, and business development skills
  • Stellar communication skills both verbally and written.
  • Thorough knowledge of Credit Union products and services, procedures and guidelines, and field of membership requirements.
  • In-depth knowledge of regulations applicable to essential responsibilities.
  • Ability and flexibility to work outside standard branch hours as needed.
  • Knowledge of how to use a personal computer and MS Office products on a daily basis (Word, Excel, Outlook), and Symitar for Windows (Episys).
  • Notary Public certification required.
  • Registered in the Nationwide Mortgage Licensing System & Registry (NMLS) required.
Responsibilities
  • Lead, guide, and motivate staff for achievement of branch and individual goals. Ensure the branch and staff achieve stated goals on a monthly basis and provide feedback when necessary.
  • Ensure operations are conducted in accordance with established policies, procedures, and guidelines, and within legal and regulatory requirements.
  • Lead, supervise, and train staff, including new teammates, ensuring knowledge and skill level are appropriate to job duties and functions, particularly with regard to quality service expectations and standards, and with cross-selling products and services.
  • Actively follow up on new and pending accounts and applications processed to ensure cross-sell opportunities have been identified and maximized.
  • Lead efforts in branch business development to increase sales and production to maximize branch growth.
  • Promptly and accurately complete required reports and records, such as timesheet recordings and approvals, manager’s report, branch balancing, logs, manual report tracking, and report review or monitoring.
  • Identify areas for opportunities and make recommendations to improve branch operations and productivity to increase effectiveness, and efficiency, and to assist in meeting goals.
  • Within the scope of authority and privileges, provide approval and override support to staff and offer backup support to teammates as needed.
  • Manage the employee life cycle activities such as hiring, termination, performance reviews, coaching, development and so forth.
  • Ensure adequate controls are maintained where appropriate, such as dual controls for operation tasks. Dual control can be associated with card issuance systems, branch opening, branch closing, cash counts, cash, and negotiable instrument controls and processing.
  • Oversee and make sure to ensure monthly and annual Member Satisfaction Scores are met.
  • Perform other duties and tasks as assigned.
First Entertainment Credit Union

First Entertainment Credit Union

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First Entertainment Credit Union offers a dynamic working environment tailored to the unique needs of the entertainment industry, combining robust financial services with innovative digital solutions. With a strong focus on community and partnerships with over 400 companies, this institution provides a stable yet evolving career platform for nearly 90,000 members. Employees benefit from the opportunity to contribute to a company that's adept at managing significant assets while continuously adapting to the financial landscapes of one of the most vibrant industries.

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

1967

Growth & Insights
Headcount

6 month growth

7%

1 year growth

9%

2 year growth

11%
INACTIVE