Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

The Enterprise Systems team is responsible for the operating system of Zipline – we develop and maintain critical applications that enable the manufacturing, maintenance, and service of our drone delivery system. Our team is currently creating and improving systems to optimize various aspects of our operations across the business, such as within finance, supply chain, inventory, manufacturing, maintenance, and engineering tools. 

We are seeking a dynamic Systems Engineer to oversee our suite of finance tools, responsible for managing the Netsuite financial ERP and its interactions with other platforms. In this role, you will ensure the health, configuration, and change management processes of these systems. You will drive customizations and integrations into the ERP system, collaborating closely with software engineers and product managers. Additionally, you will work with users to identify and execute enhancements, and resolve issues to optimize user experience.

We are looking for intelligent, driven, and collaborative individuals who love challenges, aspire to contribute to a profoundly impactful mission, and enjoy a fast pace of execution. You will take full ownership of complex problems, collaborating with a team of passionate engineers and stakeholders with diverse perspectives to architect and implement solutions that propel Zipline towards its objectives.

What You’ll Do  

• Maintain and enhance our Netsuite financial ERP system and other Finance systems, ensuring they meet the needs of our growing global organization
• Troubleshoot and improve integrations between Netsuite and subledger systems, collaborating closely with software engineers and stakeholders to ensure data completeness, timeliness, and integrity
• Partner with stakeholders to gather requirements, design solutions, and implement new features and customizations to streamline processes and support our growth
• Work with users to understand their needs and challenges, and resolve issues to optimize user experience
• Manage system upgrades and releases to ensure minimal disruption to operations

What You’ll Bring 

• 5+ years of experience working as a systems engineer on financial SaaS platforms
• Strong understanding of general accounting principles and financial workflows, particularly those related to manufacturing, inventory management, financial reporting, Order to Cash, and Procure to Pay
• Proven experience building and managing integrations between Netsuite and other systems
• Proficiency in SuiteScript and SuiteAnalytics
• Excellent problem-solving skills, and the ability to troubleshoot complex system and integration issues
• Proven track record of partnering with Accounting, Operations, Engineering, and IT teams to deliver results
• Strong communication skills, with the ability to translate technical concepts for non-technical stakeholders

What Else You Need to Know