Training and Advocacy Lead

• Develop and execute comprehensive training strategies, advocacy programs, and go-to-market plans to elevate product knowledge, drive recommendation rates, and grow business for Google hardware and services.
• Manage and nurture key relationships with internal stakeholders, retail partners, and external vendors, overseeing the in-store promoter program and ensuring alignment on performance Key Performance Indicator (KPIs).
• Lead launch readiness by creating execution strategies, managing train-the-trainer sessions, and driving the adoption of engaging content and campaigns for successful product rollouts.
• Oversee content and platform management, including content localization, identifying knowledge gaps, and advocating for platform adoption with partners to expand training efforts across all store doors.
• Leverage data analysis from sources to identify performance gaps, create comprehensive reports, and provide recommendations to drive continuous improvement and sell-out.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience within training, retail operations, sales, or program management.

Preferred qualifications:

• 6 years of experience as a training, sales enablement, or advocacy manager within the consumer electronics or Fast Moving Consumer Goods (FMCG) industry.
• Experience building brand advocacy communities, with excellent stakeholder management skills to influence partners and senior leadership.
• Experience in program management and operational excellence, with the ability to develop strategy and manage projects.
• Experience designing and executing engaging product sales training programs.
• Excellent communication and presentation skills, with the ability to evaluate ambiguous problems and grow in fluid environments.

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience within training, retail operations, sales, or program management.