Salary Range: 85000 to 100000 (Currency: USD) (Pay period: per-year-salary)

Responsibilities:

•  Continuous learning on company platform and offerings as they evolve 
• Collaborate with clients to define and document initial system requirements and enhancements needed for major changes to existing builds 
• Act as subject matter expert on client clinical study protocol for studies with moderate to high complexity 
• Author specifications for IRT, randomization and kit lists, and interfaces 
• Build effective partnerships with other internal teams to move project through all phases of the development process.  
• Support UAT setup and execution 
• Continuous learning on company platform and offerings as they evolve 

Education:

• Bachelor’s degree or equivalent preferred; appropriate experience in the IRT industry may substitute for the degree requirement. 

Experience:

• 2-4 years’ experience in a software business analyst role, with a proven ability to understand technical concepts and learn very quickly. 
• 2-4 years’ experience in the life science industry  
• Previous experience working in a fast-paced, entrepreneurial environment preferred.  
• Prior experience delivering voice (IVR) web (IWR) and mobile (IMR) platforms preferred.  
• Familiarity using SQL a plus 

Skills:

• Strong attention to detail and quality-focus 
• Strong customer service orientation 
• Excellent organizational and time management skills 
• Good communication skills  
• Excellent organizational skills  
• Strong interpersonal skills with the ability to work effectively with a wide variety of professionals 
• Solid written communication, including the ability to effectively document technical information 
• Able to work on multiple assignments with moderate supervision