At NAVISITE - Part of Accenture, celebrating our employees and investing in their well-being and development is not just a priority or an initiative - it’s woven directly into our company fabric. Our mantra and unofficial corporate hashtag #SoMuchGood is all about recognizing our team’s commitment and achievements, both inside and outside the office. It’s that theme that has driven a host of programs at Navisite - it’s who we are. What we do is simple: We work hard, we have fun, we give back to the community and we never take our eye off the goal - creating a modern cloud MSP with a global, talented team of employees. Join us and be part of our team!!
The ideal candidate would have experience onboarding new customers and implementing infrastructure, database, and application technologies. This individual will be responsible for implementing multiple solutions which may lead to a few complex projects and / or multiple smaller unrelated projects. Responsibilities include all areas of project management including project scope, schedule, costs, resource utilization, deliverable quality, and risk/issue resolution. The role requires working with interdepartmental teams to successfully complete project objectives.
Location: This position will be remote. Candidate may work where they live anywhere in the United States.
Travel Requirements: Candidate would need flexibility to travel about 10% of the time, if necessary
Responsibilities:
- Manage and successfully implement projects in a managed/professional services environment
- Provide customers a smooth onboarding experience during the entire lifecycle of the project
- Set and understand project scope, objectives, and customer expectations
- Lead project kick-off meetings with customers and internal project meetings
- Develop and manage detailed project plan
- Measure project performance using appropriate tools and techniques
- Oversee and coordinate multiple teams/vendors for the flawless execution of projects
- Provide project teams with ongoing work direction to drive accountability
- Identify any gaps and work with internal team and customer to resolve project constraints
- Identify project changes; evaluate impact to overall project commitments, evaluate and present options, work with designated stakeholders to obtain required approvals, and implement approved changes
- Identify project risks and work with cross-functional teams to institute mitigation plans
- Create and maintain comprehensive project documentation (action items, issues, changes, risks, etc.)
- Prepare and provide weekly, monthly, key milestone updates for customer throughout implementation
- Monitor project progress and make adjustments as needed to implement the project solution on time
- Measure project performance to identify areas for improvement
- Provide consistent project updates to various stakeholders, including executives, VP-level and C-suite leadership
- Utilize industry best practices, techniques, and standards throughout entire project execution
- Utilize core project and implementation management processes for the successful delivery of Navisite Services
- Follow corporate security and compliance requirements
- Seek opportunities to increase efficiency, improve processes, and provide feedback to leadership
Qualifications:
- Bachelor’s Degree, with preferred areas of study in information technology, project management, organizational communication, or another related field
- 5+ years’ experience in Project Management, IT Technical Support Management, or IT Account Management
- Experience working with cloud infrastructure projects (AWS, Azure, or any other cloud technology) required
- Enterprise Resource Planning (ERP) system implementation experience preferred
- General knowledge of project management software tools, methodologies, and best practices
- Preferred experience in public cloud computing, managed hosting, Windows/Unix environments, databases, SAN/storage, disaster recovery, security, enterprise applications, and messaging
- Excellent organizational, planning, problem solving and project management skills
- Excellent demonstrated analytical and decision-making skills
- Demonstrates a positive attitude and energy
- Self-motivated, excellent work ethic, goal oriented and strong team player
- Strong written and oral communication skills
NAVISITE - Part of Accenture, is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees. Navisite does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.
Internal Applicants – No sponsorship available / External Applicants – Sponsorship not guaranteed. Any potential sponsorship depends on a number of factors, including but not limited to the local candidate pool and can vary from year to year.
You must ensure compliance with data protection legislation under the DPA, EU GDPR, any other applicable data protection legislation.
