Millions in the U.S. continue to be underserved or ignored by traditional financial institutions. At Stash, an investing app for more than 2 million active subscribers, we are addressing that reality by giving everyday Americans the confidence to take charge of their money and financial future. Our plans—starting at just $3 a month—provide easy and affordable access to a suite of products including investing, banking, education, and advice. Stashers are 18% more financially literate than the average American, and customers rely on Stash’s unique tools, guardrails, and content to learn about money and build wealth for the long-term. 

In 2022, we made tremendous steps forward in the Stash customer experience, through the launches of Stash Core, a new banking account experience featuring access to an upgraded Stock-Back® Debit Mastercard®, enhanced customer support, and refreshed benefits, including increased rewards; and expanded access to cryptocurrency through a separate crypto account offering. 

Our Talented Team 

We are proud to attract phenomenal individuals who share our commitment to unlocking financial opportunity for a new generation of investors. Their unique perspectives, backgrounds, and experiences have helped create a thriving and inclusive culture based on the notion of “Prioritizing People,” a Stash core value.  

Let’s solve complex problems and tackle wealth inequality.

As a part of the Stash People & Culture Team, we are seeking an experienced Total Rewards Program Manager (Level 4/5) with deep Compensation (base salary, bonus, equity) and Benefits (medical, dental, vision, wellness, financial, and perks) experience. This is a sole contributory role that will centrally manage the day to day operations of the Total Rewards programs, along with other duties as assigned including data analysis, answering queries, miscellaneous projects and assignments. You must be able to navigate ambiguity and execute consistently.

What you’ll do:

Compensation 

• Accountable for administration of our annual merit cycle as well as ad hoc compensation & equity reviews using internal tools (ADP Workforce Now) and external services (Radford).
• Own internal issue escalations - through resolution submitted by employees and leadership. 
• Support People & Culture Team leadership with assessing providers and tools (new vendors and existing vendors requiring contract renewal).
• Manage vendor billing, partnering with People & Culture Leadership and Finance.
• Support Annual Bonus design, review, implementation, and communication.
• Cross-functionally partner with People & Culture team peers and internal Stash stakeholders (i.e. Finance, Legal). 
• Document and organize all existing Total Rewards business processes
• Proactively identify risks and opportunities with Role and Level Programs. Escalate potential for issues and offer solutions to resolve planning issues.
• Research UK and US Federal and State compensation and pay laws summarizing for impacts and proposed changes to remain compliant.
• Support inter-company transfers between UK>
• Ongoing management of pay equity calculations and support ot equity programs.

Benefits

• Accountable for completing regular Benefits reviews using internal tools (ADP Workforce Now) and external services (i.e. Sequoia).
• Own internal issue escalations - through resolution submitted by employees and leadership. 
• Support People & Culture Team leadership with assessing providers and tools (new vendors and existing vendors requiring contract renewal).
• Manage Benefits Broker & Carrier billing, partnering with People & Culture Leadership and Finance.
• Support Annual Benefits design, review, implementation, and communication.
• Cross-functionally partner with People & Culture team peers and internal Stash stakeholders (i.e. Finance, Legal) 
• Document and organize all existing Benefits business processes.
• Proactively identify risks and opportunities with Benefits programs (including utilization review). Escalate potential for issues and offer solutions to resolve planning issues
• Research UK and US Federal and State Benefits laws summarizing for impacts and proposed changes to remain compliant.

What we’re looking for:

• Ability to execute.
• Works with a sense of urgency and timeliness.
• Ensures 100% accuracy on all calculations. This includes self auditing and documenting audit practices.
• Strong analytical skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive decisions
• Experience in:
• Designing, managing, and running qualitative and quantitative reports, and describing the results.
• Managing jurisdictional and regulatory filings.
• Successful record of building, improving, and running of Total Rewards business processes, and the ability to drive program effectiveness and high levels of customer satisfaction. 
• Identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances – solid sense of accountability and sound personal judgment.
• Developing presentations and communication documents/articles.
• Presenting to leadership and frontline employees.
• Broad set of skills ranging from high-level thinking, to effective decision making when faced with tradeoffs between schedule, resources and scope

#LI-JB1

#LI-REMOTE

At Stash it is our mission to help everyday Americans invest and build wealth. That includes people of all races,  genders, and abilities, so it is important to us to acknowledge and address the issues of inequality in financial services head on. 

Diversity and inclusion are essential to living our values, promoting innovation, and building the best products. Our success is directly related to our employees and we believe that our team should reflect the diversity of the customers that we serve.  As an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible please reach out to [email protected]. 

Helping You Invest in Yourself 

• Comprehensive total rewards package, comprising compensation (base salary, equity, and depending on level, an annual bonus) and health care benefits 
• Complimentary subscription to Stash+ account 
• Remote-first work policy – Live and work where you feel the most productive, whether that is in your home, in an office (including our NYC and London offices), or a combination of both. Anywhere in the US or UK.  
• Equity & Stash Accounts [Invest, Retire, Custodial, Bank]                     
• Flexible PTO 
• Annual education reimbursement benefit Learning & Development Fund 
• Work from home equipment stipends
• Paid Parental Leave ([offerings for birth giving and non-birth giving parents) Primary & Secondary]
• Enhanced wellness benefits through Gympass, Headspace, Ginger, and Maven Health
• Stash Gives donation and volunteerism program through Millie, with an annual company match

External Recognition for Stash

• Comparably’s Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
• Fintech Breakthrough Award: Best Personal Finance App (2023)
• BuiltIn’s Best Places to Work (2019, 2020, 2021, 2022)
• Forbes Fintech 50 (2019, 2020, 2021)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2019 & 2020)

**No recruiters, please**