Office Support for Head of Compliance

Job Description

Purpose of the role

To enable the success of senior executives by helping navigate complex challenges, make informed decisions and deliver against their strategic objectives.

Accountabilities

• Strategic support to senior executives, such as the CEO or other top-level leaders including assistance in the development and execution of in year and multi-year business strategy, research, and analysis to support decision-making and act as delegate for the senior executive in specific situations.
• Management of Colleague engagement planning in line with the strategic direction, managing communication channels and ensuring effective coordination across different departments and teams.
• Management of key projects and strategic initiatives on behalf of senior executives, ensuring strategic projects are on track, monitoring of progress, and provision of regular updates to the executive team.
• Improvement of operational efficiency, alongside functional partners, within the organisation including the identification of areas for improvement, streamlining of processes, and implementation of consistently excellent best practices to enhance productivity and effectiveness.
• Development of performance reporting for key metrics that reinforce the strategic objectives of the division and support the external commitments made. Analyse and draw insight to drive performance. Involvement in aspects of financial analysis and budget management, including assistance in financial planning, forecasting, cost management and monitoring of financial performance against targets.
• Support to senior leadership to ensure appropriate resourcing across the business/function including planning and forecasting, partnering with HR to drive talent development and succession planning including the identification of high-potential employees, provision of mentorship and guidance, and support to leadership development and diversity initiatives.
• Support to the senior executive with risk and control oversight, escalation, crisis management and risk mitigation, support the development of contingency plans, coordination of responses to emergencies, and ensure business continuity.
• Implementation of a robust governance framework which supports the board of directors, executive forums and governance committees through the preparation of board materials, organisation of meetings, and ensuring compliance with regulatory requirements.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Embark on a transformative journey as Office Support for Head of Compliance India, where you'll support the implementation and reporting of chief of staff activities for the Compliance function in India.  You will support on our growth strategy, comms and engagement, governance and drive the One Compliance mindset. You will report directly into the VP- Senior Office Lead, India Compliance and have regular reactions with the Compliance team on the ground in India as well as stakeholder and other business management and office support teams for the Compliance Management Teams globally. You will support in the delivery of the Compliance India strategy and have responsibility for contributing to key governance meeting on behalf of the Head of India Compliance including Monthly Business Reviews, Quarterly Business Reviews. You will provide oversight and management of India cost, people and travel and be involved in local hiring and talent review and development. You will drive strategy and initiatives for enhancing the value and sustainability of the Compliance hub through special projects including Early Careers, Learning & Development, talent mobility and others as required. You will have regular interactions with various compliance functions and other Indian based teams to ensure effective communication, alignment, and consistency globally and regionally. Additionally, your role requires effective stakeholder management, leadership, and decision-making to support business strategy and risk management.

You may be assessed on the key critical skills relevant for success in role, such as experience with Office Support of Head of Compliance India, as well as job-specific skillsets.

To be successful as Office Support for Head of Compliance India, you should have experience with:

Essential Skillsets :

• Previous experience in Business management/administration or PMO or workforce related roles.

• Excellent organizational skills and ability to lead and influence cross-functional teams.

• Excellent communications skills being able to communicate confidently and effectively with people at all levels, both verbally and in writing.

• Excellent interpersonal and stakeholder management skills across a matrix stakeholder environment with experience in working collaboratively.

• Strong analytical mindset and ability to interpret information and apply a strong risk/control discipline.

• Proven problem solving and continuous improvement mindset

• Strong knowledge of Excel, Power Point and creating executive level reporting

• Graduate degree preferred, though can be substituted with relevant work experience.

• Experience in global financial services environment, preferably in a GCC or equivalent set up.

Desirable Skillsets:

• Understanding of Compliance, Financial Crime and Reputation Risk.

• Experience in embedding strong governance and oversight.

• Experience of working in a global matrix environment.

• Knowledge of cost and people discipline through financial planning, budget management, people strategy, early careers, training, hiring etc.

• Ability to think creatively and challenge the status quo.

The location of the role is Pune, IN.