Facebook pixel

Senior Product Designer
Support Experience
Updated on 9/22/2022
Locations
Dallas, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Android Development
iOS/Swift
UI/UX Design
Requirements
  • Robust UX skills with the ability to design and ship high-quality product experiences
  • Experience commensurate with a senior role
  • Highly collaborative candidates who excel at both written and spoken communication
  • Examples of the design work you're most proud of, with stories of how your designs made an impact
  • Good judgment and self-direction
  • Humble, low-ego teammates focused on shipping what's best for our customers, even if it's not your design
  • An eagerness to learn from the team, including frequent travel to Scottsdale, AZ (estimated at 2x a quarter)
  • Bonus: Experience working in a CX organization
Responsibilities
  • Collaborate with PMs, engineers, and other disciplines to solve interesting problems such as helping guests quickly access contextual support in our mobile apps and building tools that help enable our support agents to offer meaningful solutions for our guests' unique trip needs (as examples)
  • Own the user experience for your team's projects end-to-end, including contributing to product strategy, running design workshops, and crafting a vision for the future of support experience
  • Create, and iterate on IA, flows, prototypes, and high-fidelity visuals across iOS, Android, and Web
  • Work cross-functionally to implement your designs
  • Be a bar-raiser by collaborating with our design systems team and contributing to our shared design libraries
Turo

501-1,000 employees

Nationwide car rental marketplace
Company mission
Turo is a car rental marketplace where travelers can book any car they want, wherever they want it, from a nationwide community of local car owners. Turo's mission is to reinvent the car rental experience and put the world's one billion cars to better use.