Senior Business Systems Admin
Salesforce CPQ
Posted on 2/22/2023
Chicago, IL, USA
Experience Level
  • 7+ Years of Salesforce Administration including at least 5 years implementing, managing, and maintaining Salesforce CPQ/Steelbrick in various
  • Mastery of Salesforce CPQ capabilities to support usage-based, subscription, and one-time fees, including complex product and pricing rules, multi-dimensional quoting, and custom pricing models
  • Experience working in a public company managing Quote to Cash audit processes related to the product catalog and discount approval processes
  • Familiarity with the following: Salesforce Developer Console / Workbench / API Tooling (REST preferred), Visual Workflow, and other development tools
  • Experience with integrating 3rd-party APIs with the Salesforce platform
  • Expertise with standard Salesforce Administration and no/low-code development capabilities: configuration, standard/custom data models, security, and automations such as validation rules, workflows, and event-based frameworks
  • Thorough understanding of the constraints of Salesforce platform and how to build around them, particularly with regards to governor limits and best practices in delivering business requirements in the context of those constraints
  • Experience with GitHub-based CI/CD and deployment techniques (such as Gearset) in Salesforce
  • Experience with the Salesforce Security Model
  • Experience with key areas of enterprise architecture, including modern integration technologies like Workato
  • Enthusiasm in startup culture and learning fast!
Desired Qualifications
  • Experience with financial systems (Zuora, Netsuite) is a plus

501-1,000 employees

Engagement OS
Company Overview
Intercom's mission is to make internet business personal. Their vision at Intercom is to bring a Messenger-first, personal experience, to all customer and business communication.
  • We reward our people - All full-time Intercom employees are offered a rewards program that includes competitive base salary, bonus, equity, and benefits.
  • We love to learn - There are so many opportunities here to learn and build a career. We support employees' growth by offering a wide range of continuing education options, including core skills, management training, and guided learning.
  • We take employee wellbeing seriously - We offer comprehensive healthcare coverage, including medical, dental, and vision, as well as employee assistance programs and mental health resources. We also offer flexible time off, significant paid family leave, and more.
  • The world has changed. So has the way we work - The majority of our employees say they prefer a hybrid model of work—some in-office time, some WFH—so that's our current approach. No matter what, though, we're committed to listening to our team.
Company Core Values
  • We’re optimistic and positive
  • We think big and start small
  • We obsess about our customers’ success
  • We go further together
  • We’re confident, yet humble
  • We make every day count