Full-Time

Cafe Lead

Posted on 5/14/2024

Arc'teryx Equipment

Arc'teryx Equipment

1,001-5,000 employees

Produces technical outerwear and mountain equipment

Consumer Goods

Mid

New York, NY, USA

Required Skills
Sales
Communications
Customer Service
Requirements
  • Minimum 1 year of experience in coffee shop or retail management
  • Excellent communication and leadership skills
  • Strong attention to detail and organizational skills
  • Passion for coffee and customer service
  • Knowledge of coffee, espresso, and teas
  • Ability to prioritize and manage multiple tasks within tight deadlines
  • Excellent written and verbal communication skills
  • Proactive in identifying root cause of issues and developing solutions
  • Flexible and adaptable when faced with ambiguity
  • Ability to balance autonomy and collaboration
  • Ability to inspire breakthrough thinking and continuous improvement
  • Ability to remain in a stationary position for a minimum of 3 hours
  • Physical ability to stand, walk, stoop, kneel, lift up to 50 pounds intermittently, and lift 3 pounds to shoulder height repetitively
Responsibilities
  • Running the overall café-retail experience
  • Supporting inventory management and communicating with vendors
  • Training baristas and ensuring high-quality drink execution
  • Providing exceptional customer service and overseeing point-of-sale operations
  • Ensuring operational efficiency and maintaining a welcoming environment
  • Executing staff development programs for new hires
  • Driving sales growth through meticulous food and drink preparation
  • Maintaining a clean and safe cafe environment
  • Placing orders with vendors and managing positive vendor relationships
  • Communicating with Cafe Manager and Store Director regarding operations
  • Creating a positive and encouraging environment for team members

Arc'teryx specializes in crafting high-quality technical outerwear and equipment for mountain sports, utilizing advanced technologies and their own manufacturing facility to ensure precision and performance in their products. The company's products are built using advanced technologies and are manufactured in-house to guarantee precision and performance.

Company Stage

M&A

Total Funding

N/A

Headquarters

North Vancouver, Canada

Founded

1989

Growth & Insights
Headcount

6 month growth

9%

1 year growth

28%

2 year growth

34%