About Us

Sophos is a global leader and innovator of advanced security solutions that defeat cyberattacks, including Managed Detection and Response (MDR) and incident response services and a broad portfolio of endpoint, network, email, and cloud security technologies. As one of the largest pure-play cybersecurity providers, Sophos defends more than 600,000 organizations and more than 100 million users worldwide from active adversaries, ransomware, phishing, malware, and more. Sophos’ services and products connect through the Sophos Central management console and are powered by Sophos X-Ops, the company’s cross-domain threat intelligence unit. Sophos X-Ops intelligence optimizes the entire Sophos Adaptive Cybersecurity Ecosystem, which includes a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity and information technology vendors. Sophos provides cybersecurity-as-a-service to organizations needing fully managed security solutions. Customers can also manage their cybersecurity directly with Sophos’ security operations platform or use a hybrid approach by supplementing their in-house teams with Sophos’ services, including threat hunting and remediation. Sophos sells through reseller partners and managed service providers (MSPs) worldwide. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

This is a key strategic role to support the expanding MDR operations organization execute and deliver transformational projects. These ‘work smarter not harder’ projects will build efficiency into the MDR human touch process.

The role is a home first working position to be based in the Eastern Time zone in Canada. It may include some travel for collaborative meetings etc.

The ideal candidate will be a first-class influencer of individuals and teams, you will be able to show you get things done, knock down blockers, drive fast resolution of uncertainty to clarity – and not just by sending out a project plan! You will ideally have industry relevant experience. Many of the project deliverables into MDR operations come from outside of the team for example MDR development, SophosAI or Sophos Product Engineering. Success will come from a tight business requirement definition agreed and coordinated with the Product Management team and then delivered and implemented with the highest level of project management process and skill.

As a Technical Project Manager, you will quickly be able to interpret human process, systems gaps or opportunities, adding in customer demand and feedback, into programs of work aligned with the MDR management team and Product Management. You will be able to present and explain the needs and solutions to internal teams, other Sophos teams and the executive in a structured and concise manner.

What You Will Do

As a key member of the MDR management team you will influence and steer decisions and outcomes.
Responsibility for multiple MDR projects. Aligning and influencing all relevant departments to achieve success.
Create and manage Project Plans, coordination, progress tracking, implementation/ delivery sometimes including coordinated Customer launch.
Clearly communicating program status to upper management and ensure that data is presented in a consistent and easy to understand manner leading to actionable conclusions.
Presenting and/or chairing project/steering meetings.
Drive the teams to present metric driven targets and outcomes.
Influence and persuade others to take a specific course of action when you have no direct line of reporting, including other Managers and up to Director/VP level.
Employ standard methods and techniques for planning, monitoring, and reporting against plan.
Negotiate long-term program requirements that affect other stakeholders.
Understand agile software development processes and how to map that into wider business processes.
Understand and demonstrate experience in using appropriate tools for agile project management such as Jira, Confluence, and all Office Tools

What You Will Bring

A ‘can do’, ‘get it done’ approach that holds management and delivery teams to account for agreed responsibilities.
Project Management across multiple globally dispersed sites including home workers.
Management of multiple Software Development programs from concept to delivery.
Management of non-Software programs from concept to delivery.
Informing, updating, driving and influencing senior managers, Product Managers and Directors that are not direct reports or even part of your team.
Reporting to VP level on a scheduled or ad-hoc basis.
Implementing development projects using Agile methodologies.
Experience of operating in a global, matrix management structure.
Ideally experience within the Cybersecurity industry and/or an operations delivery team.
Ideally experience with Atlassian tool set.

In Canada, the base salary for this role ranges from $128,000 to $214,000. In addition to base salary, we offer additional compensation including bonus eligibility and a comprehensive benefits package.  A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs.

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Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don’t check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don’t let a checklist hold you back – we encourage you to apply.

What’s Great About Sophos?

· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.

· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

· Employee-led diversity and inclusion networks that build community and provide education and advocacy

· Annual charity and fundraising initiatives and volunteer days for employees to support local communities

· Global employee sustainability initiatives to reduce our environmental footprint

· Global fitness and trivia competitions to keep our bodies and minds sharp

· Global wellbeing days for employees to relax and recharge

· Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].

Principal Technical Project Manager

Mdr

Sophos

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