Duties

• System maintenance (updates/purge/reorganize)
• Coordinate all aspects of EDI internally and externally
• Daily monitoring to ensure accurate and timely inbound/outbound EDI transactions
• Log/documentation of user support issues with resolution.
• Maintain EDI user software security (Future 3 system).
• Maintain and implement current and new EDI communications with EDI trading partners.
• Plan/coordinate EDI implementation setups/projects throughout the TRAM companies.
• Coordinate and maintain EDI schedules with user and business relationships with trading partners as it pertains to the setup, testing and implementation of required EDI transaction sets.
• Act as a liaison between business and technical interests.
• Participate in EDI product and vendor selection process as necessary.
• Install/maintain any new EDI features that have been approved and purchased – with the task and responsibility for testing new features.
• Keep current on new and improved EDI processes.
• Develop EDI implementation guidelines and procedures per site.
• Identify and recommend process improvements within EDI structure.
• Assist internal/external customers with EDI questions related to areas of EDI support.
• Have knowledge of EDI standards, ANSI X12, EDIFACT.
• Train end-users with objective to develop a detailed understanding of system processes.
• Implement and/or migrate all non-EDI/EDI trading partners into production.
• Primary support in the following Future Three programs; (AutoRelease, AutoMap, AutoScan, VendorRelease and Eclipz).

Requirements

• 3 to 5 years of professional experience in systems training, systems administration, systems analysis or electronic data interchange (EDI).
• Requires user proficiency with PC, standard software and specialized applications.
• Experience in technical system support operations.
• Experience in analysis/design/implementation, testing/troubleshooting, training and documentation in a technical system environment.
• Effective oral and written communication skills.
• Ability to interact positively with people of diverse cultural backgrounds.
• Excellent troubleshooting/problem solving skills related to EDI.