Full-Time

Associate Clinical Specialist CRM

Posted on 2/19/2025

Medtronic

Medtronic

10,001+ employees

Develops and manufactures medical devices and therapies

Biotechnology
Healthcare

Compensation Overview

$60k - $72kAnnually

+ Sales Incentive Plan

Junior, Mid

Mountain View, CA, USA

Clinical Specialists are required to be within their assigned territory each day.

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Inventory Management
Customer Service

You match the following Medtronic's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma PLUS a minimum 4 years of work experience in healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
  • OR Associate degree PLUS a minimum 2 years of work experience in the healthcare, field sales or work experience utilizing complex mathematics, mechanical concepts, science or computing
  • OR Bachelor’s Degree
Responsibilities
  • Provide technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management sales and customer service objectives
  • Successfully completes CRM Field Technical Training – including online and field-based training
  • Performs checks/interrogations of all CRM medical device systems post sign-off
  • Supports implants of all CRM products post sign-off
  • Provides on-call support as needed on evenings and weekends post sign-off
  • Provide troubleshooting support as requested
  • Assures completion of patient registration and any other required hospital documentation
  • Helps manage consignment inventory and trunk inventory once obtained
  • Provides additional inventory support to meet customer needs
  • Maintains software on programmers throughout the district as directed
  • Assists with managing daily coverage logistics as needed
  • Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
  • Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
  • Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRM products and solutions offer value to the customer
  • Assists with obtaining customer POs throughout the quarter
  • Has a basic understanding of the competitive landscape
  • Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
  • Stays up to date on new products, solutions, and patient management offerings
  • Completes all assigned training in a timely manner
  • Performs other related duties as assigned
Desired Qualifications
  • B.A./B.S. Degree in nursing, life sciences, biomedical engineering
  • Cath Lab, EP Lab, hospital/clinic or cardiology experience
  • Experience teaching and educating medical personnel, peers and technical support personnel
  • Thorough working knowledge of medical terminology and the medical device industry
  • Excellent customer service skills
  • Proven ability to build/maintain positive relationships with peers and colleagues across organization levels
  • Excellent interpersonal, written/verbal communication skills
  • Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
  • Strong work ethic in accomplishing objectives of the position
  • Expertise with Microsoft tools and other business applications (i.e., SalesForce.com)
  • Ability to meet vendor credentialing requirements
  • IBHRE certification (below Prin level – required for Prin level)

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals and healthcare professionals around the world. Medtronic stands out from competitors by not only focusing on product development but also offering training, patient management programs, and technical support to healthcare providers. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through comprehensive solutions.

Company Size

10,001+

Company Stage

IPO

Total Funding

$3.2M

Headquarters

Fridley, Minnesota

Founded

1949

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI adoption in medical imaging boosts Medtronic's diagnostic device efficiency.
  • Telehealth growth expands opportunities for Medtronic's connected devices and solutions.
  • Personalized medicine trends drive demand for Medtronic's adaptive technologies like BrainSense™ aDBS.

What critics are saying

  • Stricter European regulations may delay Medtronic's product launches.
  • Rising competition in diabetes care from Dexcom and Abbott threatens market share.
  • Supply chain issues, especially in semiconductors, could disrupt Medtronic's device production.

What makes Medtronic unique

  • Medtronic's BrainSense™ aDBS offers personalized Parkinson's treatment, enhancing patient outcomes.
  • The company leads in minimally invasive surgical tools, meeting growing market demand.
  • Medtronic's global presence in over 150 countries strengthens its market reach and influence.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Company News

PR Newswire
Feb 18th, 2025
Medtronic Reports Third Quarter Fiscal 2025 Financial Results

Delivering durable revenue growth with strong earnings power; strength in Pulsed Field Ablation, Pacing, Structural Heart, Diabetes, and NeuromodulationGALWAY, Ireland, Feb. 18, 2025 /PRNewswire/ -- Medtronic plc (NYSE: MDT) today announced financial results for its third quarter (Q3) of fiscal year 2025 (FY25), which ended January 24, 2025.Key Highlights

Surgical Robotics Technology
Feb 13th, 2025
Medtronic Acquires Certain Nano Surface Technology from Nanovis

Medtronic acquires certain nano surface technology from Nanovis.

Retia Medical
Feb 11th, 2025
Retia signs US distribution Agreement for Argos(R) Cardiac Output Monitor with Medtronic

WHITE PLAINS, NEW YORK, UNITED STATES, Febryary 11, 2025 - Retia Medical, an innovator in AI algorithms for patient monitoring and management, announced that it has entered into an agreement with Medtronic plc, a global leader in healthcare technology, to distribute the Argos Cardiac Output Monitor designed to provide healthcare professionals with highly accurate hemodynamic data to support the treatment of high-risk surgical and critically ill patients.

PR Newswire
Feb 5th, 2025
Medtronic To Announce Financial Results For Its Third Quarter Of Fiscal Year 2025

GALWAY, Ireland, Feb. 5, 2025 /PRNewswire/ -- Medtronic plc (NYSE: MDT), a global leader in healthcare technology, today announced that it will report financial results for its third quarter of fiscal year 2025 on Tuesday, February 18, 2025. A news release will be issued at approximately 5:45 a.m. Central Standard Time (CST) and will be available at https://news.medtronic.com. The news release will include summary financial information for the company's third quarter of fiscal year 2025, which ended on Friday, January 24, 2025. Medtronic will host a video webcast at 7:00 a.m

Stock Titan
Jan 21st, 2025
Medtronic appoints Thierry Piéton as Chief Financial Officer

GALWAY, Ireland, Jan. 21, 2025 /PRNewswire/ - Medtronic plc (NYSE: MDT), a global leader in healthcare technology, today announced that Thierry Piéton has been appointed Chief Financial Officer for the company, effective March 3, 2025.