We are a globally distributed team with folks from the United States, Canada, Chile, Mongolia, Turkey, India, Madagascar, Ukraine, Indonesia, Brazil, Colombia… and more. Our values center around customer centricity, urgency, curiosity, and ownership. We are all empowered to fix the problems we see, there are no “toes” to be stepped on. A team went off and created a new SaaS product, another team rewrote a core service under a new architecture. We believe in our collective mission and do what it takes to move the needle on that goal. 

What You’ll Do

• You will be responsible for your team’s process, delivery, and execution. Ensuring that the team can work optimally and with high quality.
• You will partner with product managers, and our customers, to create your team’s roadmap.
• You will be a core member of your team, setting pace and leading by example through the contributions you make. Ensuring the output of your team is of high quality and solves the customer’s problems, through writing and reviewing code and technical designs, providing technical guidance, and giving feedback.
• Conduct proactive weekly planning, setting goals, assigning tasks, and ensuring efficient delivery.
• Hold retrospectives to reflect on team execution and derive actionable insights.
• Document and scrutinize Project Plans, ensuring structured delivery of customer value.
• Ensure continuous and visible project progress, proactively identifying and mitigating blockers.
• Establish and iterate on team rituals (e.g., stand-ups, backlog grooming) for optimal effectiveness.
• Manage operational excellence, including monitoring, alerts, and on-call rotations.
• Balance product development with technical debt, ensuring high-quality technical investments.
• Every individual at Clipboard Health has an impact on the business. As a Team Lead, we will look to you for input on streamlining our engineering processes, helping craft our goals, and raising the bar for the technical teams at the company. At Clipboard Health we say “We don’t have any toes to step on”. If you see a problem, you fix it.
• We give constant feedback and highly value transparency. You’ll have a lot of conversations in open forums, and as a curious team that values “first-principles thinking”, you can expect questions and feedback on these conversations. 

What you bring to the table

• At least 6 years of software development experience and 2+ years of experience leading software development professionals (either as an Engineering Manager, Team Lead or Founder)
• Experience leading agile and high-performing teams in a fast-paced, geographically dispersed environment.
• A deep appreciation for customers and the ability to navigate ambiguous customer problems and translate them into actionable solutions.
• Excellent writing and communication skills.
• Able to break down problems and solutions into their component parts and explain each component to fellow engineers and non-technical stakeholders rather than relying on reasoning by proxy or relying on best practices
• Hands-on development and system design experience.
• Ability to work equally well with technical and non-technical stakeholders. 

Why Clipboard Health?

• 100% remote, flexible working hours.
• Unlimited PTO
• Async first, with sync collaboration as it’s needed.
• This is a high-impact role. From team execution, to making big customer impact and technical uplevelling of the team: there’s room for improvement on it all, and we are looking for people who want to build the new era of Clipboard Health with us.