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Director – Community Policy
Confirmed live in the last 24 hours
Washington, DC, USA • San Francisco, CA, USA • Remote • Chicago, IL...
Experience Level
Desired Skills
Public Policy
  • 10+ years of experience in relevant fields such as policy development for the sharing/gig economy and/or content policy
  • 6+ years of relevant management experience
  • Excellent verbal and written communication skills. Including persuasive and analytical writing
  • Strong interpersonal skills. Able to build coalitions and work with a wide range of stakeholders
  • Able to communicate and influence in a range of settings, from one on one meetings to company all hands
  • Deep policy expertise and the broad contextual knowledge required for writing effective policies
  • Experience dealing with sensitive policy or safety issues
  • Comfortable working with leadership including M-team
  • Lead DoorDash's policy development for consumers, dashers and merchants to ensure a safe community
  • Develop, launch and maintain DoorDash's Community Guidelines and other critical policy documents
  • Work closely with leadership, legal, public policy, product, support and operations to build values based policies that define acceptable behavior
  • Build the community policy team. Find, grow and mentor the people responsible for researching, writing and iterating on our policies under your guidance
  • Stay current on events and trends to identify potential risks and propose solutions and evolutions of our policies before they become a problem
  • Work closely with the Trust and Safety team to operationalize our policies to ensure their work is supported and consistent
  • Weigh in on sensitive escalations from the Trust and Safety team and discuss decisions with our leadership team

5,001-10,000 employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
  • Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.
  • Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.
  • Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.
  • Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.
Company Values
  • We are one team
  • Make room at the table. We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
  • Think outside the room. We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
  • One team, one fight. We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.