About MasterControl

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl suite of products help organizations digitize, automate, and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing, and post market surveillance. For more information, visit www.mastercontrol.com

THE OPPORTUNITY

MasterControl is building and bringing to market our next generation digital products. Facilitating these new and innovative product functionalities is our Advanced Data and Process Technology platform (ADAPT) where all next-gen applications will be built.  ADAPT is comprised of highly extensible collection of independent, centralized microservices that communicate with each other over APIs and a reusable set of core user experiences. ADAPT has been built from the ground up to scale across multiple customer facing web-based applications and facilitate rapid development of features. We are looking to add a rockstar Senior Product Manager to the ADAPT platform teams. This product manager will play a pivotal role in the success of our next generation of products while working closely with other Product and Architecture team members.

The ideal candidate will have 5-10 years of experience bringing new technical features and web-based SaaS products to market. Exposure to service-based product management, enterprise software, and B2B software is highly preferable. Experience with REST APIs and service-oriented architecture is a must. Exposure to life sciences software, including Quality Management and Manufacturing Execution System solutions is a plus. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Use a customer-centric approach to define the best-in-class solutions that fit our customers’ needs. Become the undisputed expert on customer voice.

• Understand and be able to communicate all three facets of product development: Why-What-How. Must be able to focus on both the tactical and the strategic level with a special emphasis on understanding the “How” of the solution with an eye towards scalability across the entire product suite at MasterControl.

• Drive complex, technical cross-product initiatives, collecting requirements from multiple products and product teams to ensure application capabilities are supported by the microservices components in ADAPT. 

• Drive adoption of core services and experiences through early collaboration and thoughtful release planning, in service of maintaining a consistent and rich user experience from day 1 for all products on ADAPT

• Participate in ongoing collaboration with customers, internal stakeholders, Product Managers, Product Designers, and Product Marketing to evolve and execute on our product strategy. 

• Articulate technical strategies and concepts to non-technical individuals in easily understandable terms using your excellent written and verbal communication skills. Present with confidence at company meetings, customer conferences, industry events, and other venues.

• Inspire enthusiasm and confidence in our technical counterparts and stakeholders as you share your vision for the future of our purpose-built centralized microservices based platform. 

• Work effectively in multidisciplinary teams with engineering managers, developers, architects, and designers. Use your prior experience working with bounded context-based product teams to effectively drive forward development with little to no friction.  Must have sufficient technical understanding to help define API requirements and lead related conversations.

• Proficiency in using appropriate agile product development tools to manage the work of one or more development teams is preferred.

• Serve as a mentor to other product team members, especially to those who are not as technical.

• Set and continuously measure product KPIs and other sources of data to extract performance metrics, monitor product health and make data driven decisions

• Evaluate competitors and the market for capability-oriented technical products and emerging development and technology trends.

• Non-negotiable - Use your excellent sense of humor, personality, and skills effectively to make MasterControl #TheBestTeamOnThePlanet! (More on that below...) 

At MasterControl, we are passionate about product management and believe strongly in our mission. We believe work should be enjoyable and meaningful, and we are looking for a new team member who shares that belief.  

Why Work Here?

#WhyWorkAnywhereElse

#ExceptionalTeamCulture

MasterControl is a place where Exceptional Teams come together to do their best work. Hiring Exceptional Teams, including the best talent in our industry, is a core value of ours. MasterControl employees are surrounded by intelligent, motivated individuals every day. We like to call it #TheBestTeamOnThePlanet.

We value every employee and their contribution to what makes MasterControl successful. We give right back to the employee through a generous benefits package, great flexibility, and continuous opportunities for advancement.

Not only do we hire Exceptional Teams, but we work hard to keep them here by developing and challenging their skillsets, encouraging professional development and growth, and offering a culture that can’t be found elsewhere. Which is why we say - #WhyWorkAnywhereElse?

To put it simply, working at MasterControl is fun, challenging, and rewarding. From our Fitness Clubs to our awards programs, from our company parties to our competitive benefits, you can’t really go wrong. MasterControl could be your next (and last) career move!

We are growing quickly and always looking for talented individuals to add to #TheBestTeamOnThePlanet!

Here are some of the benefits MasterControl employees enjoy:

• Generous PTO package of three weeks, increasing after just three years of employment
• Competitive compensation with annual merit increase reviews
• 100% medical premium coverage (yes, you read that right!)
• Dental/Vision Plans
• 401k Plan
• Employer Paid Life Insurance Policy ($50K)
• Great Flexibility
• Wellness Programs (every employee gets a Fitbit!)

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Some travel is required, typically to interact with customers, present at user groups or customer conferences, participate in sales meetings, etc.
• Ability to communicate effectively in writing, in person, over the telephone and in e-mail

Applicants must be currently authorized to work in the United States on a full-time basis

The US base salary range for this full-time position is $150,000 - $200,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status.