Clinical Account Manager
Posted on 2/3/2024
INACTIVE
SmithRx

201-500 employees

Transparent pharmacy benefits manager reducing drug costs
Company Overview
SmithRx is a transparent pharmacy benefits manager that prioritizes customer alignment, demonstrated by its independence from insurance companies and pharmacies. The company's culture is centered on exceptional customer service, as evidenced by testimonials highlighting the staff's proactive assistance in reducing medication costs and ensuring timely delivery. With its advanced technology and cost-saving programs, SmithRx has positioned itself as an industry leader in providing affordable pharmacy benefits to employers and patients.
Data & Analytics

Company Stage

Series B

Total Funding

$97.5M

Founded

2016

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

26%

1 year growth

108%

2 year growth

412%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
Marketing
CategoriesNew
Sales & Account Management
Requirements
  • Bachelor’s and Advanced Degree in Pharmacy, RPh or Pharm D
  • Current and unrestricted Pharmacist license (any state)
  • 5+ years of experience working as a licensed pharmacist
  • 3+ years of working knowledge of healthcare benefits, account management, pharmacy benefits, or commercial health insurance
  • 3+ years of experience working in a client-facing role with external clients (beyond patients and prescribers)
  • Executive-level communication (including developing & delivering formal presentations) and interpersonal skills
  • Empathic communicator with a consultative approach
Responsibilities
  • Collaborates with clients and account managers to provide clinical expertise
  • Provides superior clinical consultation and clinical account management
  • Analyzes claims data to identify trends and cost savings opportunities
  • Comprehends and effectively explains formulary and clinical program's value proposition to clients
  • Supports communications of formulary changes and program updates for internal and external partners
  • Recommends clinical programs for clients to provide cost savings to clients and members
  • Stays current with market trends and provides clinical market intelligence to clients
  • Communicates drug information to clients and responds to plan-specific clinical inquiries
  • Creates and updates clinical marketing materials
  • Collaborates with and provides guidance to account management on clinical aspects of client quarterly reviews (QBRs)
  • Able to incorporate treatment and practice guidelines into client presentations, including up-selling opportunities
  • Analyzes data and interprets drug benefit designs
Desired Qualifications
  • Passion for the customer experience and customer satisfaction
  • Dedicated to solving difficult problems together in collaboration with the broader team
  • Self-driven, results-oriented work ethic with a positive outlook
  • Ability to take the initiative with little to no direction