Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus’ proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.

The Lead Systems Engineer - Lab Services must have a deep and broad knowledge of modern operating systems, systems management, storage technologies, hardware, and networks. They will be a hands-on leader responsible for designing, implementing, managing, and supporting our company’s lab computing systems and devices, Active Directory, and server/storage infrastructure.  Daily tasks may include strategic planning for lab device deployments, and installing, upgrading, and monitoring software and hardware. They will maintain the essentials such as operating systems, business applications, monitoring tools, security policies, backup, and disaster recovery. This role will interface directly with our lab management staff to plan/forecast new project initiatives, device deployments, and infrastructure management.This lead role will also provide guidance and leadership for other lab administrators in Chicago, Durham NC, and Atlanta GA.   

ESSENTIAL FUNCTIONS

• Act as hands-on resource to define technical requirements and implement mission critical, secure, lab computing solutions  
• Maintain currency of technology solutions across our portfolio
• Explore new capabilities and emerging technologies, defining business value, and applying to clinical technology roadmaps where appropriate
• Establish trusted partnerships with peers and all colleagues throughout the business
• Work with stakeholders to identify business needs and prioritize the critical few
• Effectively balance break/fix work and project work to help drive key lab objectives
• Encourage open and effective two-way communication between infrastructure and security teams
• Ensure that IT resources are utilized efficiently and effectively; maintain visibility of resource utilization (backward looking) and resource demands (forward looking) 
• Oversee the growth and development of the Enterprise Infrastructure Lab Admin team, support individual team member development through appropriate coaching, counseling, and mentoring 

REQUIREMENTS

• Excellent communication skills, written and verbal
• Previous project management experience
• Ability to handle multiple complex projects simultaneously
• Ability to understand detailed compute requirements and articulate these to cross functional teams
• People management - Lead a team of lab systems engineers to provide excellent customer service for our lab compute environment
• Knowledge of server configuration, monitoring, virtualization (Hyper-V or VMWare), scripting, hardware lifecycle management 
• Systems Management - Application packaging, deployment, scripting, OS patch management, OS Deployment (MacOS a plus)
• Proficiency in Microsoft Active Directory administration, including disaster recovery, group policy, sites, DNS, delegation, security, replication, Azure AD, etc.
• Intermediate knowledge of WAN/ LAN technologies and troubleshooting skills
• Systems management and monitoring experience.Nagios, Splunk, iDRAC, iLO, Workspace One
• Cloud technology experience (GCP, AWS, Azure)
• Demonstrated skill in structured troubleshooting and complex issue resolution 
• Broad experience and knowledge of Windows Server and Linux operating systems
• ITIL certification or experience (Incident, Problem and Change Management)

Education/Certification: 

• BS/BA degree in Computer Science, Engineering, a related field, or 10+ years in related experience 
• Certifications in one or more of the following are preferred: Microsoft, ITIL, Cisco

Experience: 

• 10+ years of related work experience in enterprise architecture / technical operations
• 10+ years of experience working with cross-functional teams and heavily matrixed organizations

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