Full-Time
IT Services Technician
Manufactures advanced rockets and spacecrafts for space transportation
$1 - $40hourly
Junior
Austin, TX, USA
- High school diploma or equivalency certificate
- 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment
- Experience supporting Microsoft technologies
- Experience supporting Mac iOS and Linux environments
- Technical certifications (i.e. A+, Network+, MCSE)
- Working knowledge of audio-visual equipment
- Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities
- Able to work independently while maintaining patience with the constant interruptions
- Due to the high visibility of this position, excellent written, and verbal communication skills
- Must be physically fit enough to regularly lift up to 25 lbs. for duties (i.e. delivering computers, unpacking and rack-mounting equipment)
- Need to be able to drive cars and electric carts
- Must be willing to work extended hours, weekends and overtime as needed
- Must be flexible to work various shift patterns (i.e. early morning to afternoon, or afternoon to later evening)
- To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here
- Provide 1st and 2nd, and 3rd tier support to SpaceX employees
- Manage on site inventory and the total lifecycle of IT assets
- Procure, configure and deploy computer hardware and mobile cellular devices
- Troubleshoot software and hardware issues, in person and remotely
- Configure and troubleshoot desktop, label and large multifunction printers
- Network support and troubleshooting. From device connectivity to VLAN configuration
- Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure
- Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues
- Write instructional documentation and convey highly technical ideas in terms that non-technical people can understand
SpaceX, under the leadership of Elon Musk, has consistently demonstrated its technical prowess and industry leadership by achieving milestones previously accomplished only by governments, such as returning a spacecraft from low-Earth orbit and attaching a spacecraft to the International Space Station. The company's culture is driven by a clear and ambitious goal to make life multiplanetary, fostering an environment of high performance and continuous learning. With its advanced rocket and spacecraft designs, SpaceX has a competitive edge in the space transportation industry, providing regular cargo resupply missions for NASA and working towards the future of space exploration.
Company Stage
N/A
Total Funding
$9.2B
Headquarters
Hawthorne, California
Founded
2002
6 month growth
↑ 10%1 year growth
↑ 30%2 year growth
↑ 29%Benefits
Benefits and Perks - Our employees’ well-being is important to us and essential to our capacity to do extraordinary things. We offer a wide variety of programs to support the health, wellness, and financial security of our employees and their families.