Who You Are

Do you love digging into complex backend automations all while thinking about long term operational excellence? Are you someone who loves to get their hands dirty, dig into the problems and find creative solutions? Have you used a marketing operations tool, or even a few. Are you someone who has maybe implemented a new tool or have done vendor deep dives? If that sounds like you- look no further! Justworks is seeking a Marketing Operations Analyst who will partner with Marketing to drive significant revenue growth through marketing. 

As a Marketing Operations Analyst reporting to the Manager, Marketing Operations, you’ll work closely with partners across the marketing organization to develop workflows, technology and analytics that enable us to move faster and market smarter while maintaining operational excellence. 

Your Success Profile

What You Will Work On

• Assist in troubleshooting operational issues as they surface; propose changes to systems/ processes to fix root causes 
• Meet regularly with Growth Marketing and Sales Operations to monitor and optimize lead quality through the funnel.
• Partner with demand generation counterparts to enhance campaign execution, audience targeting, and lead-to-revenue model.
• Data normalization and enrichment with Pardot and Salesforce.
• Work in close partnership with our Data team for marketing attribution and ROI insights.
• Create and maintain documentation of data management, segmentation and marketing operations processes.

How You Will Do Your Work

As a Marketing Operations Analyst, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Business insight - applying knowledge of Justworks and the marketplace to advance the organization’s goals.
• Functional expertise: subject matter expertise of specific functions, including knowledge of principles, practices, and domain knowledge.
• Creative thinking - discovering new opportunities and solutions for problems by looking beyond current practices and using innovative thinking.
• Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
• Nimble learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Builds networks - effectively building formal and informal relationship networks inside and outside the organization.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You’re willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you’ll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications:

• Bachelor’s degree or equivalent work experience
• 2-3 years of experience working in a marketing or sales operations role
• Proficiency in marketing automation systems (Pardot, Marketo, Hubspot, Eloqua, Customer.io) 
• Proficiency in Salesforce.com and its relationship to the marketing stack
• Experience working with multiple marketing and sales platforms
• Experience in maintaining data hygiene
• Experience working within a SaaS company a plus
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Technically capable, excellent communicator, and a desire to improve processes.

The base wage range for this position based in our New York City Office is targeted at $86,000.00-$94,600.00 per year.

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