Senior ML Engineer @ Instawork

AI & Machine Learning (3)
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AI & Machine Learning (3)

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Instawork’s vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we’re supercharging the leading online labor marketplace and looking for exceptional talent to help us build the future of hourly work. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and more, we want you to help us continue to scale quickly and make an even greater impact.

Instawork’s mission is to create economic opportunities for businesses and local professionals globally. We believe AI and machine learning will be key factors across our products and company in accelerating our mission.

We need an innovative Senior Machine Learning Engineer to join our growing team. While we have a team in the US, this role will be the founding ML engineer in APAC and thus can help set the direction and vision for ML in the region.

Who You Are:

6-10 years of experience building machine learning models for business applications
Entrepreneurial mindset with a mix of startup and large scale experience, bonus points for being a co-founder
Advanced statistical techniques and concepts (regression, properties of distributions, statistical tests and proper usage, or similar) and experience with applications
Deep understanding of machine learning techniques (clustering, decision tree learning, artificial neural networks, or similar) and their real-world advantages/drawbacks
Strong communication and presentation skills with a natural executive presence
Expert level fluency using languages like Python & SQL to manipulate data and draw insights from large data sets
Working knowledge of common web/mobile architectures, data pipelines, CI/CD processes, etc.
Strong understanding of DBT or other similar data transformation/organization methodologies
Experience with BI tools (e.g. Mode, Tableau, Looker)
B.Tech/ B.E or BS/B.Sc in Math, Statistics, Physics, Computer Science, or other quantitative fields.

What You'll Do:

Design, develop, and implement machine learning algorithms to solve complex problems in real-time scheduling and workforce optimization
Initially, you’ll work closely with a US-based team for 1-2 quarters to build knowledge before immersing more in APAC-focused projects. Flexibility to work some mornings or evenings will be necessary during this period.
Impact key company objectives by working closely with Product to refine our roadmap
Build/maintain reports, dashboards, and metrics to monitor the performance of our products
Gather, clean, and prepare large datasets for machine-learning models
Build and maintain machine learning pipelines that are robust, scalable, and efficient
Collaborate with cross-functional teams to integrate machine learning solutions into production systems
Monitor and evaluate the performance of machine learning models and make continuous improvements

Our Values

Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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