Full-Time

Audit Manager

Bank Audit, Bank Risk Programs, Call Centers, Product Management, Deposits and Payments

Posted on 1/11/2025

USAA

USAA

10,001+ employees

Financial services for military community

Fintech
Financial Services

Compensation Overview

$114.1k - $218kAnnually

+ Pay Incentives

Senior

Plano, TX, USA + 2 more

More locations: Charlotte, NC, USA | San Antonio, TX, USA

Relocation assistance is not available.

Category
Auditing
Financial Analysis
Product
Accounting
Required Skills
Financial analysis
Data Analysis

You match the following USAA's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology
  • Four additional years of related experience beyond minimum required may be substituted in lieu of a degree
  • 6 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience
  • Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment
  • Knowledge of internal audit principles or initiative to examine, analyze, assess, and draw conclusions from audit work and present findings to multiple audiences
  • Demonstrated experience effectively communicating and challenging Controls with business partners and leaders
  • Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls
  • Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit
  • Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities
Responsibilities
  • Primarily serves as Auditor-in-Charge (AIC) and main point of contact for the business through Audit engagements
  • Leads and executes complex audit engagements throughout the audit lifecycle
  • Responsible for executing multiple areas of complex test work during audit activities
  • Manages day to day engagement-related efforts and assignments of Audit team members with varying degrees of expertise and experience when conducting engagements as the Auditor-in-Charge (AIC)
  • Develops and independently updates risk & control matrix at the engagement level for each engagement
  • Develops and verifies accuracy of content within audit reports and conducts continuous monitoring activity documentation
  • Reviews work of team members; providing feedback/questions and completes audit team end of engagement evaluations when applicable
  • Ensures engagements are completed objectively, professionally, and in accordance with corporate and industry audit standards
  • Utilizes and provides guidance to team members on the use of audit business systems, applications, and/or audit tools to create queries and ad hoc reports
  • Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions from audit testing are drawn
  • Identifies control weaknesses and opportunities for improvement in the current operating environment and provides recommendations for corrective action
  • Leads team audit activities and provides feedback on planning and scoping, and review of risk assessment and testing that demonstrates critical thinking ability
  • Builds and develops relationships both internally within Audit Services and externally with clients and control partners to help drive strategic objectives with the business
  • Communicates effectively with the business/clients and delivers risk-based and difficult messages regarding issues and control weaknesses to ensure proper risk assurance coverage
  • Provides day to day coaching guidance and on the job training to team members to ensure development, quality and timely audit engagement deliverables
  • Provides information from audit results and insight to assists Audit Leadership in the updating of risk profiles and risk assessments related to the engagement
Desired Qualifications
  • Working experience of direct retail deposits and payments product management and operations including areas such as ACH, Wires, Remote Deposit Capture, Funds Availability and Deposit Holds, Deposit Acquisitions, etc.
  • Working experience in contact center and member digital experience audits, including areas such as ATM operations, branch management, workforce management, training and strategic
  • Working experience in risk management program audits, including areas such as issue management, consumer remediation management, complaints management, privacy program, strategic management, and information program management
  • Professional certifications, such as CIA, CPA, CRCM, CISA, etc. are strongly desired

USAA provides financial services specifically for the military community, including active-duty members, veterans, and their families. They offer a variety of products such as auto, home, life, and health insurance, as well as banking services like checking and savings accounts, credit cards, loans, and mortgages. Their retirement services include investment options and personalized financial planning. USAA's membership model means that only military members and their families can access their services, allowing them to tailor their offerings to the unique financial needs of this community. This focus on military families sets USAA apart from other financial service providers. The company's goal is to support the financial wellness of its members through competitive rates, no monthly fees, and extensive resources for managing finances.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, Texas

Founded

1922

Simplify Jobs

Simplify's Take

What believers are saying

  • USAA's digital banking initiatives enhance online experiences for its military community members.
  • The rise of personalized financial planning tools aligns with USAA's tailored services for military families.
  • Expansion of telematics in auto insurance could benefit USAA's competitive rate offerings.

What critics are saying

  • USAA faces cybersecurity vulnerabilities, highlighted by a $3.25 million data breach settlement.
  • OCC criticism indicates potential regulatory compliance risks for USAA's operational areas.
  • USAA's $10 million investment in San Antonio office spaces poses financial risks if market fluctuates.

What makes USAA unique

  • USAA exclusively serves military members, veterans, and their families, ensuring specialized services.
  • The company offers competitive auto insurance rates and banking services with no monthly fees.
  • USAA's leadership team has strong military backgrounds, aligning with their mission and values.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

401(k) Company Match

Parental Leave

Adoption Assistance

Paid Vacation

Paid Holidays

Wellness Program

Professional Development Budget

INACTIVE