Full-Time
Technical Support Specialist
Posted on 7/1/2025
Resideo
5,001-10,000 employees
Smart home technology and solutions provider
No salary listed
Entry, Junior
Neukirchen-Vluyn, Germany
In Person
- University degree or equivalent.
- Some experience in the electronics industry.
- Liaise with the internal technical team in supporting customers and sales.
- Work closely with field sales and key accounts to provide customers with the appropriate CCTV, IP video and access control technical services.
- Project and system design.
- After-sales technical support.
- Diagnosis of faults or technical problems and search for suitable solutions.
- Preparation of service reports and process documentation.
- Understanding customer requirements and making appropriate recommendations.
- Bachelor's degree in management, computer science, or a technology-related discipline.
- Experience in the fire service industry is mandatory.
- Excellent interpersonal, verbal, and written communication skills.
- Professional attitude to work.
- Good administrative skills.
- Ability to work on own initiative.
- Ability to work under pressure and in difficult situations under supervision.
- Awareness of your limitations.
- You must be willing to undertake further training to keep up with the changing market.
- Willingness to develop yourself within ADI and in the industry.
Resideo develops technology and smart solutions designed to enhance home safety and comfort. Their products include smoke detectors from First Alert® and smart thermostats from Honeywell Home, which work together to create a connected home environment. Resideo stands out from competitors by offering a diverse range of trusted brands and a strong commitment to quality and customer satisfaction, supported by over a century of industry experience. The company's goal is to help individuals protect their homes and loved ones through reliable and integrated smart home solutions.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
Scottsdale, Arizona
Founded
2018
Simplify's Take
What believers are saying
- The global smart smoke detector market is expected to grow at a CAGR of 8.7%.
- Demand for energy-efficient smart home products is rising, benefiting Resideo's thermostat offerings.
- AI integration in smart home devices is becoming increasingly popular, enhancing Resideo's product appeal.
What critics are saying
- Increased competition from emerging smart home companies could erode Resideo's market share.
- Supply chain vulnerabilities, like semiconductor shortages, may impact Resideo's product delivery.
- Rapid technological advancements may outpace Resideo's current product development cycle.
What makes Resideo unique
- Resideo's Honeywell Home X2S thermostat offers Matter compatibility and energy-saving features.
- The First Alert Smart Smoke CO Alarm integrates seamlessly with Google Nest products.
- Resideo's acquisition of Snap One expands its product offerings in connected home technologies.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Parental Leave
Hybrid Work Options
Pet Insurance
Company News
SCOTTSDALE, Ariz., April 15, 2025 /PRNewswire/ -- Resideo Technologies, Inc. (NYSE: REZI), a leading global manufacturer, developer, and distributor of technology-driven sensing and controls products and solutions for residential and commercial end-markets, will release first quarter 2025 financial results after the close of the New York Stock Exchange on Tuesday, May 6, 2025. A conference call and simultaneous webcast to discuss the results will be held on Tuesday, May 6, 2025 at 5:00 p.m. ET. Interested investors and other parties can listen to a webcast of the conference call by logging on to the Investor Relations section of Resideo's website at https://investor.resideo.com, where related materials will be posted before the call. A replay of the webcast will be available following the presentation
At ISC West 2025, Resideo Technologies introduced the new First Alert CX4 Camera Series.
New First Alert Smart Smoke CO Alarm compatible with Google Home ecosystem and designed for seamless integration with Nest Protect Smart Smoke CO AlarmSCOTTSDALE, Ariz., March 28, 2025 /PRNewswire/ -- First Alert, America's most trusted fire-safety brand* owned by Resideo (NYSE: REZI), and Google Home, a technology leader in the smart home, today announced a new life-safety collaboration. The new First Alert® Smart Smoke Carbon Monoxide (CO) Alarm is compatible with the Nest Protect Smart Smoke CO Alarm. Existing Nest users can add a First Alert Smart Smoke CO Alarm in the Google Home app to extend their existing coverage or replace an expiring Nest Alarm for seamless coverage
Resideo has revealed a new linear valve actuator, specifically designed for Building Management System (BMS) applications, at ISH 2025.
SCOTTSDALE, Ariz., Feb. 24, 2025 /PRNewswire/ -- Resideo Technologies, Inc. (NYSE: REZI), a leading global manufacturer, developer, and distributor of technology-driven sensing and controls products and solutions for residential and commercial end-markets, today announced that it is scheduled to participate at the following investor conferences.46th Annual Raymond James Institutional Investor Conference in Orlando, Florida on Monday, March 3, 2025. Michael Carlet, Resideo's Chief Financial Officer, and Robert Aarnes, President of Resideo's ADI Global Distribution business segment, will participate in a fireside chat starting at 8:40AM ET.Morgan Stanley Technology, Media & Telecom Conference in San Francisco, California on Tuesday, March 4, 2025. Thomas Surran, President of Resideo's Products and Solutions business segment, and Christopher T. Lee, Resideo's Global Head of Investor Relations, will participate in a fireside chat starting at 1:05PM PT.JP Morgan 2025 Industrials Conference in New York, NY on Thursday, March 13, 2025