Implementation Project Manager @ Arine

Business & Strategy (1)

Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs.

Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams.

Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers.

Why is Arine a Great Place to Work?:

Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.

Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.

Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.

Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category.

The Role:

Reporting to the Director of Implementation, the Project Manager will drive and guide disciplined execution through the use of consistent methodologies, processes, and strong communication skills for the successful implementation of Arine products. You will be a passionate advocate for Arine and ensure the platform is implemented on time and with high quality to meet our clients’ business needs.

What You'll be Doing:

Collaborate with Sales, Operations, and Customer Success to drive a smooth client transition from the sales cycle through implementation launch with client and internal teams
Manage and oversee multiple client implementations and internal company and/or team initiatives simultaneously
Manage cross-functional internal team to meet milestones and timelines outlined in the SOW, project charter, and work plan
Serve as escalation point for risks, issues, and decisions one or more implementations simultaneously
Maintain a deep understanding of Arine’s products and platform to inform key business requirements and decisions during implementations
Collaborate on communication plans and drive accountability for obtaining final approvals on client deliverables
Lead key internal initiatives to drive efficiencies and best practices for implementation processes, workflows, and tools
Be accountable for successful on-time implementation deliveries and client satisfaction to meet both client and organizational goals
Partner with Customer Success teams to lead a smooth client transition from implementation to ongoing operations and account management

Who You Are and What You Bring:

Bachelor’s degree or equivalent years of experience
Minimum 3-5 years in healthcare management, delivery and/or consulting experience
3+ years of project management and/or implementation experience
Experience at a SaaS, health-tech company, and/or start-up company
Experience documenting, coordinating, and communicating items through ticket management tools like Jira and other Atlassian product suites
Proven track record of strong client management and customer service skills
Excellent written and oral presentation skills, with the ability to engage, inspire, build credibility and engender trust across all levels of an organization
Strong business and technical acumen, and executive presence, combined with deep analytical and organizational skills
Results-oriented individual with a history of setting and attaining goals and meeting aggressive timelines
Confident, capable, enthusiastic self-starter with minimal need for direction

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $110,000-125,000/year.

Job Requirements:

Ability to pass a background check
Must live in and be eligible to work in the United States

Information Security Roles and Responsibilities:

All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine.

Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission.

Check our website at https://www.arine.io. This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry!

Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam.

Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.

Implementation Project Manager

Saas Healthcare

Arine

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