The Mission
At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of Medi-Share®, a healthcare sharing ministry for Christians, we cultivate that belief.
The Team
Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God to the best of our ability.
The Job
The Chief Human Resources /Administrative Officer (CAO) is responsible for the management of Christian Care Ministry's Human Resources (HR) team, including staff training and development; the Facilities team; and leads the Spiritual Development team to include the Chapel Committee and oversight of the Chaplain functions. This role develops, implements, and aligns HR, and training and development programs with business objectives, serving as a strategic partner and member of the executive management team while supporting employees in their day-to-day human resources needs. This role also has responsibility over all CCM facilities, ensuring strategic utilization in alignment with strategic objectives of all physical locations. Lastly, in support of maintaining a strong culture, this role oversees the regular production of weekly Chapels/Town Halls and the chaplain functions across Christian Care Ministry.
The CAO will be responsible for designing and finalizing policies, contributing to business strategy, developing plans and programs that align with the organization’s overall strategic objectives, forecasting talent needs and addressing talent gaps, orchestrating learning skills and career development of the workforce, overseeing employee orientation, education, training, leadership development, employee and labor relations, affirmative action compliance, employee-related policies and procedures, workers compensation administration, wage and salary administration, benefits administration, organization development, and employee assistance; facilities and capacity planning, and lease negotiations in conjunction with the Chief Financial Officer and Chief Legal Officer. The CAO provides strategic leadership by articulating HR and facilities needs and plans to the executive management team and the Board of Directors.
Education and/or Experience
- BS/BA in Business or Human Resources/Relations degree from an accredited college/university required, MBA or MA/MS in human resources or related field strongly preferred
- 10-15 years of human resources experience, with at least five years of executive HR experience in the Insurance, Finance, Healthcare or related industries required
- SHRM Senior Certified Professional (SHRM-SCP) or SHRM Certified Professional (SHRM-CP) certification strongly preferred
Essential Job Duties & Responsibilities
- Work effectively to advise and influence the CEO and the executive management team, ensuring buy-in to key decisions, agreement on strategic direction, and alignment of cross-functional resources and activities
- Bring an analytical approach to continue building Christian Care Ministry, while aligning CCM’s people and facilities strategies with broader business objectives
- Oversee the production of weekly Town Halls and Chapels
- Provide indirect management oversight to the internally focused role of chaplain(s)
- Partner with leadership to develop and implement HR strategies that support the goals and objectives of the business. While focusing on critical skills and roles needed for the future, identify top talent, development opportunities, and succession plans
- Serve as a member and leader within the executive team, providing business insight as well as helping to develop and lead talent strategies, leadership development programs and strategies, and long-term employee career growth initiatives
- Lead the team that provides strategic HR support for organizational development decisions, employee relations functions, total reward strategies, and talent acquisition
- Support leadership in developing the workplace culture and driving employee engagement by implementing employee engagement and feedback systems
- Serve as a change agent, demonstrating the ability to influence, negotiate, and gain buy-in at all levels within the organization
- Act as coach/consultant to senior leaders on HR-related issues as well as serve as employee advocate
- Develop and lead the successful implementation of HR programs
- Measure and report on HR programs compared to relevant benchmarking to ensure that Christian Care Ministry’s programs are competitive
- Evaluate staffing and compensation models and make strategic recommendations regarding current and future organizational talent needs
- Steward the HR budget and ensure HR and facilities resources and people are aligned to meet business needs
- Oversee the financial budgeting and staffing levels of the HR and facilities functional teams
- Lead continuous improvement initiatives across the HR functions
- Oversee facility management operations
- Ensure health and safety of organization
- Contribute to the exercise and expression of Christian Care Ministry’s Christian beliefs
- All other duties as assigned
Essential Skills & Abilities
- Fluency and breadth of experience across the variety of HR disciplines
- Knowledge and understanding of facilities management principles, along with real estate lease negotiations
- Excellent interpersonal skills and the ability to effectively communicate at all levels
- Proven ability to develop strong relationships and partner with internal stakeholders to develop strategies and execute with excellence
- Self-starter with strong management and leadership skills
- Demonstrated business acumen
- Skilled in leading the selection, acquisition, launch, and integration of HR technology platforms to guide operational and strategic initiatives
- Strong presentation, listening, and speaking skills
- Proven experience designing and implementing compensation policies
- Strong metrics and analytics experience
Spiritual, Professional, & Ethical Conduct
- Spiritual Maturity, in full agreement with CCM’s Statement of Faith and Conduct & Character statements, with a Christian testimony and lifestyle which includes living a moral life based on the Word of God, submitting to governing authorities, and being an active member of a local church.
- Conduct, exhibits the fruit of the Spirit: love, joy, peace, patience, kindness, goodness, faithfulness, gentleness and self-control (Gal 5:22-23).
- Exemplifies biblical standards for spiritual leadership (1 Tim 3:1-12; Titus 1:6-9)
- Deeply rooted in the Word, able to demonstrate its teachings on an individual level as well as in small group settings, Bible studies, etc.
- Demonstrates ethical character and good moral judgement, self-control, and truthfulness
- Not addicted to alcohol or any lifestyles that negatively affect one’s judgment
- A faithful husband/wife, a good manager of his or her own children and own household
- Free from the love of money / greed, demonstrated by generosity to the church and to others, and by lifestyle
Core Competencies/Demonstrable Behaviors
Business Insight
- Interpreting external business content
- Decoding customer expectations
- Co-crafting a strategic agenda
Balances Stakeholders
- Earning trust through results
- Influencing/relating to others
- Improving through self-awareness
Plans and Aligns
- Building our leadership brand
- Improving human capital performance through workforce planning and analytics
- Shaping organizations & communications practices
- Driving performance
Situational Adaptability/Change Champion
- Ability to implement sustaining change
- Effective change management skill
- Adapt approach in real time to match shifting demands
Drives Vision and Purpose
- Ability to cascade vision and purpose that motivates others to action
- Aligning strategy, culture, practices & behavior
- Creating a meaningful work environment
Supervisory Responsibilities
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This job has supervisory responsibilities. Oversite of 25+ employees.
Incentives & Benefits
We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.
For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:
• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) – up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
People & HR (2)