Full-Time

Customer Experience Advocate EST Time Zone

Posted on 5/20/2024

Connecteam

Connecteam

201-500 employees

Employee management app for deskless teams


Entry

Remote in USA

Required Skills
Communications
Requirements
  • At least 1 year of experience in a customer support role or client facing environment
  • Superb written and verbal communication skills
  • Service-oriented personality with a can-do attitude and strong problem-solving skills
  • Tech-savvy with a Startup mentality
  • A team player with positive attitude, empathy, and high energy
  • Independency and time management skills
  • Ability to work remotely from Mon-Fri
Responsibilities
  • Being the main point of contact for customers
  • Delivering fast service while maintaining high performance
  • Educating clients on best practices in Connecteam
  • Providing live feedback to Customer Success team

Connecteam is a prime choice for employment due to its focus on enhancing daily operations and employee engagement through its comprehensive employee management solutions. Specializing in services for deskless teams, the company provides a blend of communication tools, scheduling capabilities, task management, and HR solutions, essential for businesses of all scales. This emphasis on streamlining operations not only demonstrates its leadership in providing critical infrastructure for workforce management but also creates a dynamic and supportive work environment.

Company Stage

Series C

Total Funding

$162M

Headquarters

New York, New York

Founded

2013

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-1%

2 year growth

25%