Product Operations Analyst

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Overview about TII
At Target, we have a timeless purpose and a proven strategy. And that hasn’t happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations.

Team overview:

Target Global Supply Chain and Logistics (GSCL) is evolving at an incredible pace. We are constantly reimagining how we get the right product to the guest even better, faster and more cost effectively than before. We are becoming more intelligent, automated and algorithmic in our decision-making, so that no matter how guests shop—in stores or on Target.com—we deliver the convenience and immediate gratification they demand and deserve. We are on a mission to win decisively over any competitor, with a seamless and superior guest service experience unlike any they can offer. Our teams work with the agility our mission requires, and we constantly come together to implement new processes in record time. So we’re looking for exceptional people who are proactive, creative, independent, innovative, risk-savvy and comfortable working in varying degrees of ambiguity. Are you a critical thinker who seeks the root cause and can analyse both qualitatively and quantitatively? Are you a creative problem-solver who simplifies problems, quickly identifies solutions, commits to a plan and then positively influences others to execute it? If so, you will have success on one of our dynamic teams. 

Principal Duties & responsibilities:​

• Gather, review and analyze data to provide answers to questions that will drive decision around improving Guest experience.

• Perform data analysis and research to identify new opportunities to improve overall metrics.

• Analyze underlying trends to identify potential product issues and improvements to the existing product features.

• Test and Monitor new features on production to ensure new features are working as expected.

• Partner with cross functional teams to execute key production levers to manage eCommerce network

• Collaborate with product owners to drive defect management with engineering team to ensure production environment runs without any critical defects

• Support key item/brand launches from fulfillment by participating in preparation activities and ensuring systems don’t have any critical defects.

• Support peak volumes by executing key tasks defined specific for peak season.

Job requirements:

• Graduate in any discipline with 1-4 years’ experience

• Experience in SQL

• End to end understanding of eCommerce fulfillment processes.

• Excellent knowledge of Supply chain processes and systems

• Data analysis and reporting skills

• Knowledge in Microsoft Excel, Word, PowerPoint (or similar) applications required

• Good organizational, prioritizing and problem solving skills and ability to multi-task

• Excellent communication skills

Desired requirements:

• Reporting and Dashboarding in Domo

Useful Links:

• Life at Target: https://india.target.com/

• Benefits: https://india.target.com/life-at-target/workplace/benefits

• Culture: https://india.target.com/life-at-target/belonging