Site Reliability Engineer II

Confirmed live in the last 24 hours

501-1,000 employees

Online event planning services

Company Overview

Eventbrite's mission is to bring the world together through live experiences. The company operates an online ticketing and event management platform.

Locations

Remote

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

AWS

Apache Kafka

Data Structures & Algorithms

Development Operations (DevOps)

Django

Docker

Elasticsearch

Jenkins

Git

Linux/Unix

MySQL

Puppet

RabbitMQ

Redis

Ruby

Terraform

Kubernetes

Python

Chef

CircleCI

CategoriesNew

DevOps & Infrastructure

Software Engineering

Requirements

Our primary stack is Python and Django based microservices, running on AWS with MySQL backends. Some of the other tools that we use heavily are Redis, RabbitMQ, Elasticsearch, Kafka, Git, and an endless supply of coffee
2+ years relevant industry experience in SRE, Cloud Engineering or DevOps roles
Considerable experience with Linux systems administration (Ubuntu experience appreciated)
Solid programming skills (Python! or Ruby or Go) and understanding and application of computer science fundamentals: data structures, algorithms, and design patterns
Experience with AWS and cloud architectures/services
Familiarity with the container and container orchestration space (Docker, Kubernetes, etc.)
Experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others
Experience enabling CI/CD pipelines using tools such as Jenkins, CircleCI, Gitlab, or others
Ability to handle on-call duty with the teamTrack record of delivering successful solutions and collaborating with others

Responsibilities

Oversee the smooth operation of Eventbrite's platform from frontend to backend
Perform requirements and capacity analysis; design, launch and extend microservices, perform monitoring and troubleshooting of complex systems and production issues and identifying root causes
Support the transition from self-hosted services to cloud-managed services
Identify and execute on opportunities to optimize existing systems, improve infrastructure, and eliminate work through automation in partnership with other teams throughout Eventbrite
Partner closely with the Security team to ensure that Eventbrite's systems, services and data are protected
You will use tools like Terraform, Cloudformation, Puppet, etc. to automate infrastructure provisioning
Automate manual tasks required for support of the Eventbrite platform
You'll be working closely with AWS, to containerize applications, provision infrastructure and support the transition from self-hosted services to cloud-managed services

Desired Qualifications

Familiarity with the Hashicorp suite for service discovery and orchestration systems such as Consul, Nomad, and Vault
Active Eventbrite user with a passion for live events

THE CHALLENGE

Eventbrite’s business continues to grow and scale rapidly, powering millions of events. Event creators and event goers need new tools and technologies that empower them to have the most meaningful live experiences. As a Site Reliability Engineer II, you will be part of a team that ensures that the Eventbrite platform runs efficiently, securely, and at scale.

THE TEAM

We’re a people-focused Engineering organization: the people on our team value working together in small teams to solve significant problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, weekly demos, tech talks, and quarterly hackathons are at the core of how we’ve built our team and product. We believe in engaging with the community, regularly hosting free events with some of the top technical speakers, and actively contributing to open source software (check out Britecharts as an example!). Our technology spans the web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems.

This role is open for our Hyderabad office, or remote (India).

THE ROLE

As a Site Reliability Engineer II, you’ll have an opportunity to work alongside our SRE team that supports the Eventbrite platform. You will embrace the SRE model, and work with other senior leaders on the team to modernize our tech stack.

YOU WILL

Oversee the smooth operation of Eventbrite’s platform from frontend to backend.
Perform requirements and capacity analysis; design, launch and extend microservices, perform monitoring and troubleshooting of complex systems and production issues and identifying root causes
Support the transition from self-hosted services to cloud-managed services
Identify and execute on opportunities to optimize existing systems, improve infrastructure, and eliminate work through automation in partnership with other teams throughout Eventbrite
Partner closely with the Security team to ensure that Eventbrite’s systems, services and data are protected.
You will use tools like Terraform, Cloudformation, Puppet, etc. to automate infrastructure provisioning
Automate manual tasks required for support of the Eventbrite platform
You’ll be working closely with AWS, to containerize applications, provision infrastructure and support the transition from self-hosted services to cloud-managed services

THE TECH STACK

Our primary stack is Python and Django based microservices, running on AWS with MySQL backends. Some of the other tools that we use heavily are Redis, RabbitMQ, Elasticsearch, Kafka, Git, and an endless supply of coffee.

THE SKILL SET

2+ years relevant industry experience in SRE, Cloud Engineering or DevOps roles
Considerable experience with Linux systems administration (Ubuntu experience appreciated)
Solid programming skills (Python! or Ruby or Go) and understanding and application of computer science fundamentals: data structures, algorithms, and design patterns
Experience with AWS and cloud architectures/services.
Familiarity with the container and container orchestration space (Docker, Kubernetes, etc.)
Experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others
Experience enabling CI/CD pipelines using tools such as Jenkins, CircleCI, Gitlab, or others
Ability to handle on-call duty with the teamTrack record of delivering successful solutions and collaborating with others

BONUS POINTS

Familiarity with the Hashicorp suite for service discovery and orchestration systems such as Consul, Nomad, and Vault.
Active Eventbrite user with a passion for live events

WHAT WE OFFER

We are committed to providing competitive, valuable and meaningful benefits for our Britelings.

We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite’s global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

ABOUT EVENTBRITE

Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.

IS THIS ROLE NOT AN EXACT FIT?

Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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