Social Media Analyst @ Dun & Bradstreet

Why We Work at Dun & Bradstreet

Dun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,500+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at dnb.com/careers.

We are looking for a Social Media Analyst to join our Communications team at Dun & Bradstreet. The Social Media Analyst will help with developing, implementing, and optimizing content across social and digital channels. The candidate will monitor and measure the performance of social media campaigns, track key metrics, and provide actionable recommendations to improve our overall social media presence. The role will focus on organic social engagement with a range of responsibilities aimed at building brand awareness, fostering social engagement and driving organic growth through our social media channels.

The position is based in our Jacksonville, Florida headquarters.

Key Responsibilities:  

Analyze user engagement across our corporate social media channels (e.g. click-through and bounce rates).
Monitor and analyze social media platforms to identify trends, insights, and relevant conversations related to Dun & Bradstreet.
Generate regular reporting on social media performance, providing actionable recommendations for improvement.
Identify habits of our follows/online audience and suggest ways to reach a broader audience.
Work closely with the Social Media Manager on go-to-market and social campaigns, assisting with bulk scheduling (via Sprout) and entering posts into the social media content calendar.
Partner with members of the People and Communications teams on the creation of content that positions our brand story in ways that entice and appeal to social media users interested in working at Dun & Bradstreet.
Support the Employee Social Media Advocacy Program and advise participating employees.
Social listening on various social media channels to maintain awareness of mentions, replies, and opportunities for the brand to engage in conversation.
Provide relevant information on industry trends and competitor activities.
Research how emerging social networks and channels can benefit Dun & Bradstreet.

Key Requirements:

Bachelor’s degree and at least 2 years of work relevant experience.
Strong understanding of major social media platforms and best practices.
Social copywriting and editing experience.
Analytical mindset with the ability to translate data into actionable insights.
Experience with social media management tools, like Sprout.
A team player who is willing to roll-up their sleeves and jump into whatever is needed in order to get the job done.
Entrepreneurial spirit with the ability to collaborate across teams.

Preferred Skills:

Bachelor’s degree in communications, journalism or a related area.
Experience in a corporate setting, ideally in an external communication function.
Familiarity with Sprout Social (or similar applications).
Maintaining a content calendar.
Asana (or similar workflow management applications).

Benefits We Offer

· Generous paid time off in your first year, increasing with tenure.

· Up to 16 weeks 100% paid parental leave after one year of employment.

· Paid sick time to care for yourself or family members.

· Education assistance and extensive training resources.

· Do Good Program: Paid volunteer days & donation matching.

· Competitive 401k & Employee Stock Purchase Plan with company matching.

· Health & wellness benefits, including discounted Gympass membership rates.

· Medical, dental & vision insurance for you, spouse/partner & dependents.

· Learn more about our benefits: http://bit.ly/41Yyc3d.

All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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Equal Employment Opportunity (EEO): Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. View the EEO is the Law poster here. View the pay transparency policy here.

Dun & Bradstreet is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to [email protected]. Determination on requests for reasonable accommodation are made on a case-by-case basis.