About the role:

Samsara is seeking a Staff Technical Program Manager to own and drive a culture of continuous improvement and high-impact operational excellence initiatives. As part of this role, you’ll have the opportunity to work across the entire Samsara R&D organization, including our infrastructure teams, full-stack teams, firmware/embedded teams, and our hardware teams. The Staff TPM role requires excellent leadership skills, strategic thinking, strong technical expertise, the ability to partner across Samsara, and the ability to manage high-impact projects.

This role is open to candidates residing in Canada and the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

You should apply if:

• You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world’s physical operations.
• You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
• You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
• You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.

Click here to learn more about Samsara’s cultural philosophy.  

In this role, you will: 

• Measure, analyze and drive improvements in speed, cost, scalability, resiliency, quality and security through rapid iteration with engineering and product leaders.
• Proactively identify and prioritize long-term strategic infrastructure issues and investments and work with leadership to prioritize, build plans, and execute.
• Remove roadblocks and identify efficiencies to help the engineering teams run faster.
• Lead cross-team and cross-functional projects and initiatives of tactical and strategic importance. This includes building consensus and ensuring accountability.
• Interface with engineers, engineering managers, and product management to keep projects on track and everyone aligned with strategic goals.
• Actively work with stakeholders to keep priorities clear and enable the engineering team to focus on projects that drive the most business value.
• Communicate broadly to engineering and senior leadership on goals, progress, and process efficiencies.
• Teach and drive program management best practices throughout the organization.
• Mentor other Technical Program Managers.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 6+ years in technical program management in the tech industry, especially in B2B SaaS.
• A natural problem solver and strategic thinker, who has a passion for creating a structured approach to solving complex problems, breaking down ambiguous problems and turning them into actionable solutions.
• Highly organized with exceptional attention to detail, with an ability to prioritize and manage multiple cross-functional projects with constrained resources and tight deadlines.
• Exceptional communication skills. Comfortable presenting to executives, internal stakeholders, and external customers. Able to successfully adapt your style and leverage strong listening skills to inform your approach.
• Ability to build strong relationships with cross-functional partners and senior leadership across Product, Engineering, Finance, Sales, Customer Success, and Marketing.
• Well versed in planning and tracking tools such as JIRA and Confluence.
• Mastery of analyzing data trends for operational risks and efficiencies
• Executive-level experience and communication skills.

An ideal candidate also has:

• BS in a relevant technical field e.g. EE, ME, or CS.
• A master’s degree is a plus.