Full-Time

Workplace Coordinator

Confirmed live in the last 24 hours

Charlie Health

Charlie Health

1,001-5,000 employees

Online mental health treatment for youth

Healthcare

Junior, Mid

Nashville, TN, USA

Role is based in Nashville office, serving as the first point of contact for guests and in-office employees.

Category
Administrative & Executive Assistance
Administrative Support
Requirements
  • High school diploma or equivalent (bachelor's degree preferred)
  • 2+ year of professional experience in an office management role
  • Ability to foster a positive culture and engage employees
  • Strong organizational and multitasking skills
  • Proficiency in G-Suite and event planning software
  • Excellent communication and problem-solving abilities
  • Knowledge of health and safety regulations
  • Capable of wearing many hats and adapting to the evolving needs of a fast-paced start-up
Responsibilities
  • Oversee Charlie Health facilities by supervising office maintenance, stocking supplies and equipment, and enforcing a high standard of cleanliness and organization
  • Coordinate logistics for all on-site guests, including but not limited to: building access, mail and packages, and employee onboarding/moves
  • Support employee engagement and be a culture ambassador; serve a positive and welcoming presence as the first point of contact for all employees and visitors
  • Organize and execute company-sponsored events, including planning happy hours and weekly company lunches
  • Manage relationships with corporate hotel partners; negotiate agreements and ensure smooth arrangements for employee travel and accommodations
  • Maintain a part-time presence in the office (Monday-Thursday, 9:00 a.m.-2:00 p.m.), making yourself available for immediate assistance and fostering a sense of community among employees
  • Process mail, checks, faxes, and sensitive personnel-related information on behalf of HR, Compliance, and other teams as needed

Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.

Company Stage

Seed

Total Funding

$826.8K

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

31%

1 year growth

60%

2 year growth

158%
Simplify Jobs

Simplify's Take

What believers are saying

  • Charlie Health's services have demonstrated significant efficacy, with over 90% of clients seeing improvements in severe mental health symptoms.
  • The company's rapid growth and strategic partnerships, such as with Memorial Hermann and Talkspace, indicate strong market validation and potential for further expansion.
  • The appointment of experienced leaders like Christine Ko as Chief People Officer suggests a strong focus on organizational growth and employee well-being.

What critics are saying

  • The telehealth market is highly competitive, with numerous players like Talkspace and Mantra Health potentially diluting Charlie Health's market share.
  • Dependence on insurance coverage for revenue could pose financial risks if reimbursement policies change or if clients face difficulties in verifying coverage.

What makes Charlie Health unique

  • Charlie Health's focus on high-acuity mental health care for young people sets it apart in the telehealth market, which often targets a broader demographic.
  • Their virtual Intensive Outpatient Program (IOP) offers rapid initiation within 24 hours, providing a level of accessibility and immediacy that is rare in the mental health sector.
  • Partnerships with major health systems like Memorial Hermann and inclusion in Talkspace's Behavioral Health Consortium enhance their credibility and expand their reach.

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