Full-Time

Operations and Partner Care Specialist

Confirmed live in the last 24 hours

World Relief

World Relief

1,001-5,000 employees

Provides humanitarian aid and refugee support

Social Impact

Compensation Overview

$56k - $61kAnnually

Entry, Junior

Remote in USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Hubspot
Marketing
Requirements
  • Mature and personal Christian faith
  • Committed to the mission, vision, and values of World Relief
  • Desire to serve and empower the Church to impact vulnerable communities
  • Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
  • Strong skills in setting up, maintaining, and improving workflows and systems to manage membership and engagement functions efficiently.
  • Fluent in Microsoft Office 365 software
  • Strong written and verbal communication skills to work cross-functionally and manage member-facing communication, ensuring alignment across different platforms.
  • Ability to prioritize, multi-task and organize in a fast paced and fluid environment
  • At least 2 years of experience in marketing and partnership development
  • Bachelor’s degree required
  • 25% domestic travel
Responsibilities
  • Collaborate, create, and maintain workflows to recruit new church partners for Churches of Welcome.
  • Manage necessary changes to membership levels and offerings
  • Ensure alignment of communication across various Churches of Welcome related platforms regarding church engagement and membership (Thinkific, HubSpot, Dynamics, Churches of Welcome website, etc.)
  • Work closely with appropriate departments to support the internal systems, technologies, and procedures of the memberships by managing all aspects of the database as it relates to membership operations and essential functions
  • Managing the development of in-platform Thinkific display of product and offering buckets
  • Manage and initiate new member onboarding processes.
  • Become an expert in the member’s journey as a Church of Welcome
  • Problem-solve for members and internal users around various functionality issues of communication, membership, and process.
  • Oversee the management of Churches of Welcome Communities within Thinkific.
  • Guide the operational and execution plan through providing administrative leadership
  • Develop relevant communications to the US Programs network regarding Churches of Welcome work
  • Oversee budget management, team working rhythms, and additional administrative duties.
  • Plan and execute successful Churches of Welcome events in collaboration with the Marketing Department
  • Ensure correct data regarding church involvement and membership levels is captured and reported
  • Establish and maintain feedback loops and evaluation process for program inputs and outputs
  • Collect stories of impact in collaboration with the Marketing department

World Relief provides humanitarian aid and development services to vulnerable populations, particularly refugees and communities affected by crises. The organization works by partnering with over 6,000 churches and 95,000 local volunteers to deliver support and resources effectively. Its approach includes private sponsorship programs, such as the Welcome Corps, which enables individuals to sponsor refugees resettling in the U.S. Unlike many other organizations, World Relief emphasizes community involvement and faith-based partnerships to extend its reach. The goal of World Relief is to create sustainable solutions to pressing global issues, ensuring that those in need receive the aid and support necessary for rebuilding their lives.

Company Stage

Grant

Total Funding

$120K

Headquarters

Baltimore, Maryland

Founded

1944

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • World Relief's expanding footprint, including new offices in North Texas and Spokane Valley, indicates robust growth and increased capacity to serve vulnerable populations.
  • Collaborations with influential partners, such as the National Association of Evangelicals and USAID, bolster World Relief's credibility and resource base.
  • The organization's involvement in high-profile initiatives, like the 'From Home to Home' exhibit and the 'Closed Doors' report, raises its public profile and advocacy impact.

What critics are saying

  • Reliance on donations and grants can lead to financial instability, especially during economic downturns.
  • The faith-based nature of World Relief may limit its appeal to secular donors and partners, potentially restricting funding opportunities.

What makes World Relief unique

  • World Relief's faith-based approach and extensive network of over 6,000 churches and 95,000 volunteers provide a unique grassroots reach that many secular organizations lack.
  • The organization's focus on private sponsorship programs, such as the Welcome Corps, allows for direct community involvement in refugee resettlement, setting it apart from other humanitarian organizations.
  • World Relief's partnerships with local entities, like the YMCA and city governments, enhance its ability to deliver tailored, community-specific solutions.

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