Senior Associate
Strategy & Operations
Confirmed live in the last 24 hours
Experience Level
  • You are a self-starter. Master disambiguator/simplifier and constantly pushing toward clarity and execution
  • You are highly data-driven. Can drive complex analyses and translate into key actionable insights, projects and OKRs
  • You are a collaborator. Proactively partners across teams while holding teams accountable for business results
  • You are a systems thinker. Inclined to solve problems with product and automation
  • You are a team builder. You are passionate about growing and developing a team
  • Design and build foundations for a variety of 0-1 initiatives within the Patient Operations function, such as piloting new products/processes to deliver accurate patient benefits
  • Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
  • Lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core patient experience processes and achieve team OKRs
  • Collaborate with operational stakeholders at our health plan partners to optimize the performance of our patient benefits engine, and proactively identify and address any issues that may arise
  • Has the potential to build out and manage a growing team to achieve these objectives
Desired Qualifications
  • 3-5+ years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus

51-200 employees

Mental healthcare system provider
Company Overview
Headway’s mission is to build a new mental healthcare system with their software. The company is committed to removing the price barrier for mental health with their asset-free national network of therapists who accept insurance to help individuals find great care they can afford.
Company Core Values
  • Think future first
  • Act like a Headway owner
  • The first time is always handmade
  • Be relationship-obsessed
  • Invest in yourself to invest in our mission