Senior Associate
Strategy & Operations
Posted on 10/25/2023
INACTIVE
Headway

1,001-5,000 employees

Mental healthcare system provider
Company Overview
Headway’s mission is to build a new mental healthcare system with their software. The company is committed to removing the price barrier for mental health with their asset-free national network of therapists who accept insurance to help individuals find great care they can afford.
B2C

Company Stage

Series C

Total Funding

$227.3M

Founded

2019

Headquarters

, New York

Growth & Insights
Headcount

6 month growth

28%

1 year growth

104%

2 year growth

267%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • 3-5+ years of experience in operations / consulting / investment banking or related experience; operations experience at a high-growth startup is a plus.
  • Highly data-driven with the ability to drive complex analyses and translate into key actionable insights, projects, and OKRs.
  • Proven ability to distill complex problems into simple solutions.
  • Experience in leading cross-functional efforts and collaborating with operational stakeholders.
  • Passionate about growing and developing a team.
Responsibilities
  • Design and build foundations for a variety of 0-1 initiatives within the Operations function.
  • Drive the build, execution, monitoring & ongoing implementation of scalable products and processes.
  • Lead cross-functional efforts with product, engineering, payer, and CX teams to drive core patient experience processes and achieve team OKRs.
  • Collaborate with operational stakeholders at health plan partners to optimize the performance of patient benefits engine and proactively identify and address any issues that may arise.
  • Potential to build out and manage a growing team to achieve these objectives.
Desired Qualifications
  • Experience in operations at a high-growth startup.