Emergency Department Technician

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Description:

QUALIFICATIONS:

Education/Experience

Required:

• Certified Nursing Assistant, nursing student with completion of one medical-surgical clinical rotation or one year clinical care experience or equivalent education, one year clinical care experience, EMT or emergency room clinical experience  

Preferred:

• High school diploma/equivalent strongly preferred
• Emergency patient care experience
• EKG experience
• Phlebotomy experience

Other Skills/Knowledge:

Preferred:

• Basic computer skills
• Crisis Prevention/Intervention

LICENSES, REGISTRATIONS, CERTIFICATIONS: 

Preferred:  Nursing Assistant, EMT, Medical Assistant and/or Phlebotomist certification

LIFE SUPPORT CERTIFICATION REQUIRED:  BLS

POPULATION SPECIFIC REQUIREMENTS:  All age categories

OTHER JOB REQUIREMENTS:

On-call:  n/a

Schedule requirements:  Holiday and weekend rotation required.

Travel requirements:   May be scheduled at either the Emergency Department or off-site Walk-In Urgent Care, based on department needs.

REPORTING RELATIONSHIPS:

• Reports to Nurse Manager
• Works under the direction of a Registered Nurse
• Not responsible for supervising the work of others

JOB FUNCTIONS

Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations.  This may result in assuming responsibilities or tasks, which are not on this list.

As part of the Emergency Department/Walk-in Urgent Care team, this position:

• Provides quality and safe patient care under the direction of a Registered Nurse.
• Introduces oneself, welcomes and orients patients, family members and significant others and instructs the patient on the call light and ensures it is within reach.
• Meets ambulance to expedite patient care. 
• Contributes to meeting the patient’s physical, emotional, cultural, and spiritual needs.
• Observes patients and reports findings and/or concerns to nurse in a timely manner
• Demonstrates purposeful rounding and promptly responds to call lights to ensure patient safety and satisfaction.
• Responds urgently to patients in crisis and performs CPR 
• Under the direction of a registered nurse, and in accordance with hospital quality and safety procedures performs required tasks in which they have been verified as competent by Nursing Staff Development and/or the Manager:
  • Performing EKG tests within the expected benchmark time frame
  • Stocks supplies and emergent equipment at the bedside and on the unit, addressing inventory issues in a timely manner
  • Admitting patients on cardiac monitor and discharge from monitor
  • Applies supplemental oxygen under the direction of the RN/Provider.
  • Cleans wounds of debris and applies topical ointment
  • Applies ace wraps, other splints, and immobilizers and sterile dressings
  • Assisting with activities of daily living
  • Repositioning and ambulating patients
  • Making  an occupied and unoccupied bed
  • Disinfecting equipments and stretchers between patients
  • Assisting in transporting patients, beds, supplies and equipment
  • Verifying patient identification using two identifiers, collecting, labeling at the bedside and transporting specimens
  • Retrieving and signing out blood products
  • Accurately performing point of care testing
  • Obtaining vital signs and weights and promptly communicates to nurse
  • Maintaining accurate intake and output measurements
  • Utilizing sterile technique, inserts and removes foley catheters
  • Removing saline locks
  • Setting up/breaking down room ensuring a clean and neat environment after each patient.
  • Assisting in post-mortem care in a respectful manner
  • Documenting accurately, legibly and timely
  • Assisting with procedures
  • Performs non-invasive procedures
  • Appropriately follows the chain of command and adheres to hospital policies and procedures.
  • Informs patients and family members throughout the patients’ experience.
  • Communicates effectively with the healthcare team utilizing established handoff procedures.
  • Gives and accepts respectful feedback to enhance teamwork.
  • Minimizes preventable harm events and consistently executes the infection control protocols. 
  • Incorporates the Culture of Safety tools in daily practice, adhering to quality and safety guidelines and communicating near-miss or potential risks.
  • Coordinates work schedule with departmental supervisor to provide coverage and maintain safe staffing levels.
  • Has incidental access to medications.
  • Maintains a clean and safe work environment and hallways free of clutter to enhance patient satisfaction and a culture of safety.
  • Responds to equipment issues in a timely manner to ensure availability of equipment and to maximize its useful life.
  • Functions effectively in patient crisis situations and utilizes emergency resources.  Assists in preparation of patient and transport to appropriate level of care.
  • Maximizes patient throughput to minimize wait times.
  • Assist in the AA role as needed.

SECTION 5: DEPARTMENT SPECIFIC JOB FUNCTIONS 

• The functions performed in the Emergency Department and Walk-in Urgent Care Unit are the same.

SECTION 6: PHYSICAL AND MENTAL REQUIREMENTS/CONDITIONS

• The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviors. 
• It is anticipated that the employee will have contact with blood, bodily fluids or other potentially infectious materials while performing their job duties.
• It is anticipated that employee will have contact with potentially hazardous chemicals while performing their job duties.
• The list below is intended to describe the physical and sensory ability requirements of the position; however those requirements may vary, sometimes considerably, based on meeting patient and operational needs.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled