Shipping & Logistics Coordinator

Posted on 3/29/2023



501-1,000 employees

AI-enabled on-demand manufacturing marketplace

AI & Machine Learning
Data & Analytics
Industrial & Manufacturing


Remote in USA

Required Skills
  • 2+ years relevant work experience
  • Excellent communication skills and proven ability to work in a fast-paced high-volume shipping environment
  • Excellent oral and written communication skills with the ability to work with cross-functional teams
  • Basic computer skills; experience with FedEx Shipping Manager and UPS WorldShip software preferred
  • Prepare, review and edit import and export documents; Commercial Invoices, Bills of Lading, packing slips and shipping labels to route packages internationally
  • Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases
  • Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
  • Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and Xometry partners in foreign countries
  • Quote shipping rates for domestic and international parcel and freight shipments
  • Sets up freight shipment pick ups and track through delivery
  • Helps file Electronic Export Information (EEI) online with US Customs and Border Protection on any eligible export shipments
  • Escalates customer complaints and requests with carriers and follows up to ensure the request was completed while keeping the customer informed
  • Work collaboratively with all departments to resolve issues related to package deliveries or shipments
  • Performs all work in compliance with Xometry's quality and safety systems, policies and procedures

Xometry operates as a technologically advanced marketplace for on-demand manufacturing, specializing in services like CNC machining, 3D printing, and injection molding. This not only fosters a culture of technological excellence and precision but also positions the company as a key player in speeding up the manufacturing process with high-quality results. Employees can thrive in an environment that values innovative solutions and efficient production techniques, making it a commendable workplace for professionals passionate about manufacturing and technology.

Company Stage

Later Stage VC

Total Funding



North Bethesda, Maryland



Growth & Insights

6 month growth


1 year growth


2 year growth



Medical, dental, & vision insurance

Life insurance

401(k) with company matching


Generous PTO

Paid volunteer time

Commuter & parking benefits

Maternity & Paternity leave

Free snacks

Dog-friendly office spaces