Rescue Ready Service Agent

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

NOTE: This is a part time / per diem position in the San Diego Area

Summary:

Rescue Ready Service Agents are the front line of Rescue Ready Services. Our

Service visit customer locations to verify the Rescue Readiness of their AED equipment. Rescue Ready Service Agents ensure that AEDs are always ready for the rescue by replacing batteries and pads prior to expiration and by visually inspecting equipment on an annual basis. Our service are also available for AED installation services and to assist with AED swap outs. 

Essential Responsibilities: 

• A Rescue Ready Service Agent is responsible for an assigned number of AEDs in a defined geographic territory.  These responsibilities include:
• Physical Annual Inspection of every assigned AED in the defined territory
• Occasional assistance with placement and installation of AEDs at customer locations
• Replacement of Pads & Batteries as needed
• Post Event support and data retrieval from AEDs
• Reporting issues through the Rescue Ready Services Ticketing System
• Assist as needed with special projects in the field

Required Qualifications:

Rescue Ready Service Agent must be able to operate computer equipment and a smart phone with the Check AED mobile application. Due to the nature and environments our service professionals visit, all Rescue Ready Service Agents must pass a full background check and drug screening prior to hire.  A state issued driver’s license is required.  A smart phone or tablet is required to use the mobile application and will not be provided.

Desired Qualifications:

Fire/Police/Military/EMS background strongly preferred. Veteran Status is a plus.  Certified in CPR/AED/FA is also preferred.
 

Travel:

Local travel and short distance driving.  Agents will be expected to submit their own expense reports and accurately document mileage travelled, and time worked through the systems provided.  

Working Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds.
• Work environment: The noise level in the work environment is usually moderate.

The Per Diem rate for this role is $25/hourly. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.