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Technical Program Manager
Escalations
Posted on 8/10/2022
INACTIVE
Locations
San Francisco, CA, USA • Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Leadership
Management
Sales
Salesforce
Snowflake
SQL
Looker
Requirements
  • 5+ years of experience in a project or program management role at a technology company
  • Extensive experience documenting cross-functional business and technical requirements (e.g. Product Request Docs, Functional Requirements Docs)
  • Experience operating autonomously across multiple teams, and thought leadership
  • Experience working with technical teams to build and deliver end-to-end tooling and programs with technical knowledge of the underlying platforms and technologies
  • Experience with segmenting large multi-year projects into minimum remarkable deployments
  • Experience with Salesforce, Looker and Snowflake (SQL equivalent)
Responsibilities
  • Deeply engage with our Account Executives & Account Managers, embody their daily operational challenges and identify issues that limit scalability across the organization
  • Make sense of ambiguous problems, define requirements, curate stakeholders, and align technical solutions towards a concerted goal
  • Own the roadmapping and delivery of large impact and cross-functional projects while simultaneously tracking a set of smaller projects and initiatives
  • Be able to work closely with technical partners and clearly articulate technical requirements
  • Define and design metrics to track the impact of your programs and initiatives against broader goals
  • Develop thoughtful and seamless change management plans in partnership with Sales & Account Management Leadership for all initiatives
  • Build and maintain relationships with teams within Sales & Account Management as well as our closest stakeholders within Customer Support, Automation, and Product
  • Develop and manage end-to-end technical solutions and ensure on-time delivery that meets defined goals and requirements
Square

1,001-5,000 employees

Digital payment processor
Company Overview
Square's mission is to ensure that all businesses are able to participate and thrive in the economy. The company is building infrastrucutre for online payments.