Shift schedule:  Wednesday-Saturday 5:00 am - 3:30 pm 

Production Supervisor

Job Description:

Factor a brand of HelloFresh is seeking a Production Supervisor.  As Production supervisor, you will impact all aspects of production and will cultivate a culture that is second to none. You will be hands-on and immerse yourself in the trenches to optimize productivity, promote growth, spark innovation, and incite change from within. 

You will … 

• Oversee large group of team members in a cold environment (30-40 degrees)
• Identify issues in efficiency and suggest improvements
• Regularly review and update safety protocols, ensuring a safe working environment and promptly communicate all safety related issues and concerns
• Respectfully communicate with all employees and leads.

• Provide coaching and development to shift hourly associates. 
• Provide all employees with necessary tools, proper training and corrective direction.
• Report information and update managers throughout every shift with knowledge of that day’s production.
• Resolve employee issues through appropriate problem resolution. 
• Check and respond to emails in a timely manner.
• Balance quality, productivity, cost, safety and morale to achieve positive results in all areas. 
• Work to continuously improve processes. 
• Manage departmental performance measures, including visual controls and provide regular progress reports to Associate Production Manager/Manager during the shift.
• Submit paperwork at the end of the shift.
• Manage department priorities as situations arise.

You are… 

• Hands-on and solve problems on the spot 
• Resilient and comfortable with occasional re-prioritization 
• Not interested in playing politics. You know that the best idea wins
• Ready to learn on the job and realize that in every task there lies a personal growth opportunity 
• Consistently tracking KPI’s and metrics in as close to real-time as possible to move fast, spot trends, and react to them early
• A leader: Able to train and develop a large group of employees and manage multiple production lines
• A problem solver      
• Results Driven 
• Able speak to employees with tact and diplomacy     
• Able to multitask: tracking/monitoring production and maintaining productivity
• Bilingual in Spanish is a plus
• Computer literate to input information into the computer
• Able to take direction and relay information to employees
• Comfortability in being exposed to cool and/or cold environment (10º - 40º)

You have… 

• Required: High School Diploma or GED or related work experience 
• Preferred: At least 1-3 years of supervisory experience in a production environment 
• Bilingual/Spanish is a plus

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 6 different Employee Resource Groups (ERGs) including those for minorities, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is growing exponentially year over year

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.