Sr. Director Pricing and Monetization Strategy
Ccaas
Updated on 3/23/2024
Nextiva

1,001-5,000 employees

Unified business communication and customer engagement platform
Company Overview
Nextiva, a Connected Communications company, is a trusted partner for over 100,000 businesses, offering a unified platform for business VoIP phone service, video conferencing, and text messaging. The company, valued at $2.7B and backed by Goldman Sachs, has been recognized for its superior uptime and ease of use, earning top rankings from U.S. News as the best business phone system from 2020 to 2023. With a focus on enhancing customer experiences through sales and service tools, analytics, AI, and automation, Nextiva provides actionable customer insights in real time across all channels, leading to increased revenue, reduced customer churn, and boosted team productivity.

Company Stage

Series A

Total Funding

$214M

Founded

2008

Headquarters

Scottsdale, Arizona

Growth & Insights
Headcount

6 month growth

15%

1 year growth

18%

2 year growth

13%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Mergers & Acquisitions (M&A)
Marketing
Data Analysis
CategoriesNew
Business Research
Strategy Development
Business Development
Business & Strategy
Requirements
  • 5+ years of experience leading pricing and packaging strategy and execution
  • 10+ years of experience in technology, with experience at a modern, CCaaS company
  • Bachelor's in Business Administration, Finance, Economics, Mathematics, Marketing or related discipline. Advanced degree in a related area preferred
  • Experience with Enterprise Agreements and deal structuring for optimization
Responsibilities
  • Lead the end-to-end development of Nextiva’s pricing and packaging strategy through data analysis and modeling, experimentation and research
  • Drive momentum for these solutions with executive and senior leadership
  • Generate market insights, drive competitive analysis, and build and leverage quantitative models in support of pricing and packaging recommendations
  • Optimize product portfolio by creating effective strategies & programs to increase customer acquisition and cross-sell/up-sell
  • Build the framework for testing and measuring the effectiveness of our pricing and packaging decisions, to evolve and iterate on our strategy
  • Oversee and optimize pricing operations through technologies and process transformation
  • Create a promotions and offers strategy that ladders up to the company's commercial and GTM strategy
  • Lead the execution and implementation of strategic decisions and day to day monetization operations
  • Develop operational strategy and roadmap for key capability needs and gaps aligned to commercial and product outcomes
  • Learning from various industries and models to apply create methodology to pricing
  • Drive and lead pricing-related activities over the product life cycle, including establishing pricing strategies, list prices, and discount levels
  • Develop and present analytical insights related to pricing and monetization
  • Establish essential metrics, assess the performance of pricing strategies for goals, and recommend changes to improve financial performance
  • Monitor market trends that may improve topline and/or bottom-line outcomes
  • Help develop recommendations related to Ideal Customer Profiles and target markets
  • Work with Sales leadership to ensure agreement of price and packaging with market needs
  • Use quantitative and qualitative methods to analyze competitor pricing, market share and margins, and track customer engagement to gain a complete picture of effective pricing strategies