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Jr. Copy Project Manager
Posted on 2/19/2022
Harrisburg, PA, USA
Experience Level
Desired Skills
Customer Service
Social Media
  • You don't need to apply more than once even if you're interested in multiple positions - you can simply let us know! We consider all open roles when reviewing resumes and applications!
  • Mentor a team of 12+ copywriters/copyeditors, including coordinating daily project workload, providing positive and constructive feedback on both hard and soft skills and contributing to team-bonding initiatives
  • Assign copy projects to writers with a thoughtful eye toward matching the right writer with the right client as well as ensuring deadlines stay on track
  • Establish and maintain relationships with each writer by holding periodic meetings with all team members as well as leading annual review calls
  • Identify growth and strength areas for all team members, help them choose goals targeting growth areas and support them in pursuing these goals
  • Act in a customer service role while interacting with account managers about copy projects and troubleshooting their questions and concerns
  • Answer and field incoming questions from writers and account managers about specific copy projects
  • Process copy revision requests from clients, including updating the client notes with takeaways and assigning the revision project out to a writer
  • Plan and implement process improvements and special projects on an ongoing basis to help streamline workflows and support team-wide goals and initiatives
  • Think critically and creatively to resolve snags as they come up with projects and be of service to writers, account managers and fellow Copy PMs
  • Collaborate with fellow Copy PMs on projects as needed, taking accountability for tasks
  • Invest in long-term growth and learning and keep up with the industry by participating in WebFX's ongoing learning program, FXLearns
  • Set and meet weekly, monthly and quarterly goals

201-500 employees

ROI-focused digital marketing
Company Overview
WebFX is on a mission to provide industry-leading digital marketing services to businesses around the globe. The company is a full-service design and SEO firm that offers a number of innovative web marketing solutions.
  • Flexible Schedule
  • Little Amps Coffee & Tea Bar
  • Merit-Based Promotions
  • On-Site Gym and Yoga Classes
  • Supplemental Insurance
  • Generous Paid Time Off
  • Humanitarian Trips
  • Personal Desk Fund
  • 150% Company Match Of Personal Charity Donations
  • CheersFX Peer Recognition
  • FXLearns Library
  • New Parent Support