Full-Time
Assistant Property Manager
Property Management
Posted on 9/27/2025
ZRS Management
No salary listed
Missouri City, TX, USA
In Person
 Real Estate (1) |
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- Valid Drivers License
- 1+ experience in property management or real estate preferred
- High school diploma a must, post-secondary preferred in units in business, or property management.
- Demonstrate excellent computer skills, verbal, math, and reasoning skills
- Demonstrate strong negotiating and sales abilities
- Possess strong leadership; interpersonal and organization skills
- Possess effective time management skills and attention to detail
- Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products
- Knowledge of Internet, Email, and social media as it pertains to marketing of community
- Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
- Knowledge of business practices and principles
- Ability to handle multiple projects and tasks
- Ability to cope with stress in a composed manner
- Ability to respect and maintain confidentiality
- Ability to work independently as well as collaboratively in a team environment.
- Flexible to work evenings, weekends, and holidays as needed.
- Motivating and encouraging the Leasing Consultants in leasing tasks
- Compiling, understanding and utilizing market information on an on-going basis
- Preparing for advancement to Property Manager
- Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system
- File evictions when applicable, and be informed of local laws and policies
- Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met
- Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines
- Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded
- Ensure that all residents' current and future scheduled billing is correct
- Complete monthly reports in accordance with company guidelines
- Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval
- Troubleshoot and resolve resident situations before being escalated to the property manager
- Assist with leasing when necessary and take tours
- Take escalated service requests and work with the property team to ensure adherence to customer service standards
- Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals
- Assist Property Manager with hosting resident functions and maximizing resident renewals
- May need to work one weekend a month.
- 1+ experience in property management or real estate preferred
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Orlando, Florida
Founded
1991
Simplify's Take
What believers are saying
- Funnel rollout delivered 115% more scheduled tours and 227% more completed tours.
- Darren Pierce appointed CEO, with Jackie Impellitier promoted to COO in 2026.
- Remington College partnership supports talent acquisition in Memphis since October 2024.
What critics are saying
- Funnel AI underperforms post-rollout, dropping leasing velocity in 6-12 months.
- New CEO Darren Pierce disrupts growth model, causing client attrition in 12-18 months.
- Centralized model with Funnel causes 20% staff turnover from team burnout in 12-18 months.
What makes ZRS Management unique
- ZRS Management manages 110,000 units as NMHC's 13th-largest third-party manager.
- ZRS grew 200% organically over decade via client relationships, avoiding acquisitions.
- Selected Funnel's agentic AI CRM for standardized leasing across 350 communities.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Holidays
Company News
ZRS Management selects Funnel as enterprise CRM and agentic AI platform across 110,000-unit portfolio. 13th largest NMHC manager standardizes leasing and resident engagement workflows with agentic AI. TAMPA, Fla., Jan. 22, 2026 (GLOBE NEWSWIRE) - Funnel, the proven agentic AI CRM platform, today announced its newest client, ZRS Management, the 13th-largest manager on the NMHC Top 50 list. ZRS Management will roll out Funnel's CRM, Prospect AI, Voice AI, and Insights across its more than 110,000-unit portfolio spanning nearly 350 communities in eight states and the District of Columbia, standardizing leasing workflows and enabling a faster, more consistent experience for teams and renters alike. As part of a structured rollout and validation process, ZRS Management evaluated leasing activity associated with the standardization of Funnel's renter-centric(R) CRM and agentic AI platform. While ZRS Management consistently delivered strong leasing outcomes, the adoption of a unified, portfolio-wide platform supported measurable gains during the validation period. Properties using Funnel's products saw 115% more scheduled tours per property and 227% more completed and walk-in tours per property, along with a 26% higher tour completion rate, a 53% lower cancellation rate, and a 50% reduction in no-shows. Over the past decade, ZRS Management has grown its portfolio by more than 200%, adding approximately 70,000 units through long-term client relationships and steady, organic expansion rather than acquisition-driven growth. That disciplined approach shaped how the company evaluates partners and platforms. ZRS Management built its reputation on disciplined operations, long-term client relationships, and consistent execution at scale. Partnering with Funnel reflects ZRS Management's focus on technology that supports those priorities by bringing greater clarity and consistency to leasing operations across the portfolio. "This partnership gives us a platform that reinforces consistency at scale, helps our teams move faster, and gives leadership clearer visibility into the business," said Jackie Impellitier, Chief Operating Officer at ZRS Management. "With Funnel, we gain cleaner data, smarter workflows, and AI that supports leasing and resident engagement. It helps future-proof our business as we continue to scale our centralized operating model, while allowing our people to focus on high-value interactions and the level of service our owners and residents expect." ZRS Management selected Funnel for its renter-centric(R) CRM, which unifies renter data into a single system of record and eliminates fragmented workflows across the portfolio. Built on that foundation, Prospect AI and Voice AI support day-to-day leasing work by handling high-volume inquiries, while Insights provides visibility into performance trends. Together, the platform supports teams no matter their location, allowing experienced associates to focus their time where it has the greatest impact. "ZRS Management took a thoughtful, disciplined approach to evaluating the market before choosing a partner, and that says a lot about how seriously they take their people and their residents," said Tyler Christiansen, CEO at Funnel. "We're excited to work alongside a team that expects technology to elevate service, not replace it, and to help them deliver a more consistent, human leasing experience every day." With this rollout, ZRS Management joins a growing group of NMHC top owners and managers using Funnel as the foundation for a more flexible operating model, one that supports portfolio-wide consistency while giving teams the tools to move faster and focus on higher-value work. About Funnel Funnel provides a win for three vital groups: operators looking to reduce costs and improve efficiencies; stretched-thin onsite teams who demand a better long-term career; and renters who deserve a better customer experience. Funnel's proven AI-infused CRM is the enterprise-grade solution industry leaders trust to deliver a streamlined, consistent, and connected experience from first inquiry through years of renewals, while simultaneously saving operators quantifiable money through the operational flexibility only a renter-centric(R) platform can provide. Knowledgenile call it Renter Management Software; its clients call it the new operating model. About ZRS Management, LLC ZRS Management, LLC, formed in 1991, manages high-quality multifamily communities. ZRS is a stand-alone third-party management company, without any direct ownership or development conflicts. ZRS is an NMHC Top 15 manager and currently manages more than 110,000 units for a variety of institutional clients, partnerships, and individual owners. For additional information, visit https://www.zrsmanagement.com.
Top 20 property management firm ZRS Management appoints Darren Pierce to CEO, Steve Buck continues as Board member and advisor.
Steve Buck steps down as CEO of ZRS Management after three decades.
ZRS Management has announced an official partnership with Remington College - a nonprofit college headquartered in Dallas, Texas, with a campus in Memphis - as a preferred employer partner.
Orlando, Florida-based third-party property manager ZRS Management has promoted Jackie Impellitier, a 25-year veteran of the company, to chief operating officer, according to a news release shared with Multifamily Dive.