Seneca Technologies is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is the federal government contracting business wholly owned by the Seneca Nation of Indians. SNG meets mission-critical needs of federal civilian, defense, and intelligence community customers across a variety of domains. The SNG portfolio receives shared services support from its parent company Seneca Holdings and is comprised of multiple companies that participate in the Small Business Administration 8(a) program. To learn more visit www.senecanationgroup.com and follow us on LinkedIn.

Basic Qualifications:

• Bachelors Degree or combination of education and experience
• A minimum of 10 years of related technical experience in supporting and designing data centers.
• Extensive technical understanding of the operation and management of an enterprise hosted services datacenter with experience acting as a liaison between a hosting facility and hosting facility customers.
• Extensive experience in implementing and managing data center utilization and performance metrics.
• Experience and understanding of UPS systems, HVAC systems, and other physical infrastructure associated with temperature control and power systems such as power assessments, inspecting the quality of work performed by Data Center electrical contractors, and other contracted vendor work performed in a data center.
• Extensive experience in executing preventative maintenance on data center and communication rooms. Experience creating and updating diagrams, drawing schematics, and documentation of data center equipment to include serial numbers, asset tags, to location (row, rack, etc.).
• High degree of initiative and dependability. Experience with supporting data center services 24/7/365 and responding to service interruptions at any time. Ability to work with little supervision, proactively identify and respond to issues before they impact service. 
• Experience with administrating and troubleshooting physical environmental control systems such as Access Control and Video Monitoring Systems.
• Experience with Information Technology Service Management (ITSM) practices including Change Management, Problem Management, and Incident Management.
• Highly accountable with a significant focus on customer service and high service availability.
• Excellent technical written, diagramming, and oral communication skills with the ability to effectively communicate with information technology professionals as well as management. Experience with DCOI and DCOI initiative. 
• Experience with datacenter service design and management. Experience with design, implementation, and management of DCIM. 
• Experience with Photovoltaic or other Renewable Energy systems. Knowledge of NIST Special Publication 800-53 (NIST.SP.800-53, Security and Privacy Controls for Information Systems and Organizations) Standards with a concentration on Physical Environmental Controls