Director of Product Management

Automation

Updated on 11/30/2023

1,001-5,000 employees

Website

SMS-first platform for personalized business-to-consumer communication

Company Overview

Attentive® is a leading player in the realm of conversational commerce, providing a robust SMS-first software platform that enables businesses, ranging from startups to large enterprises, to foster stronger relationships with their consumers. The company's platform is trusted by over 8,000 leading brands, driving billions in e-commerce revenue through personalized, real-time two-way communications. With a focus on compliance, scalability, and integration with existing technology stacks, Attentive® offers a unique blend of first-party data insights and effective subscriber engagement, making it a compelling workplace for those keen on shaping the future of business-to-consumer communication.

Consumer Software

Company Stage

Series E

Total Funding

$1.3B

Founded

2016

Headquarters

Hoboken, New Jersey

Growth & Insights

Headcount

6 month growth

↑ 0%

1 year growth

↓ -8%

2 year growth

↓ -6%

Locations

San Francisco, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Communications

CategoriesNew

Product

Requirements

3+ years managing product managers
10+ years experience as a Product Manager leading strategic vision, crafting product roadmaps, and coordinating product strategies across a group of products
Grown multiple products to scaled revenue
Deep analytical skills and ability to make data-driven decisions
Excellent communication and storytelling skills
Ability to work with technical and non-technical audiences

Responsibilities

Lead product strategy and discovery of Attentive’s AI product line
Lead and grow a team of 8 PMs to develop product objectives and improve performance
Develop portfolio strategy to create differentiated product lines based on Attentive’s data and AI frameworks

Desired Qualifications

Expert recruiter and talent magnet

About Attentive:

Attentive® is the world’s #1 conversational marketing platform, on a mission to maximize performance with intelligent, 1:1 SMS and email capabilities. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue and over 8,000 leading brands like CB2, Pura Vida, GUESS and Urban Outfitters rely on Attentive to deliver powerful commerce experiences.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We are seeking a Director of Product Management to lead our AI portfolio (https://www.attentive.com/tags/automation). This consists of Concierge (https://www.attentive.com/concierge), Automated Messaging (https://www.attentive.com/blog/ai-generated-campaigns) and the Core AI/ML Platform. Attentive integrates data across the web, ecommerce platforms, and omni channel marketing to create a complete view of the customer’s brand. This data can be leveraged in concierge with the latest in AI (LLMs/Stable Diffusion) to create magical conversations bespoke to the individual.

The leader for this role will have direct revenue responsibility and ownership over their portfolio of products. They will be responsible for driving success from the current nascent phases through full scale. A successful leader will have demonstrated success scaling multi-product portfolios and is eager for a fast moving data-driven environment. They will have an eagerness to dive into the technology and customer use cases to match the evolving AI landscape.

Why Attentive needs you:

Lead product strategy and discovery of Attentive’s AI product line
You will lead and grow your team of 8 PMs to develop product objectives and uplevel their performance
You are an expert recruiter and talent magnet
Develop your portfolio strategy to develop sustainably differentiated product lines based around Attentive’s data and AI frameworks

About you:

You have 3+ years managing product managers.
You have 10+ years experience as a Product Manager leading strategic vision, crafting product roadmaps, and coordinating product strategies across a group of products.
You have grown multiple products to scaled revenue
You think deeply, quickly and analytically - driving business outcomes for our customers
You measure your success through shipped full products and can point to specific examples where you have owned a portfolio of high-impact releases from discovery through scaling revenue.
You are deeply analytical and are comfortable sorting through data & using it to make data driven decisions
You are an excellent communicator and storyteller (written & verbal), both with technical and non-technical audiences.

For US based applicants:

- The standard base salary range for this position is $225,000 - $344,000 annually.

- This position is eligible for equity in the form of RSUs.

#LI-MDK1

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers’ success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.