Serve as the main point of contact between clients and the company
Coordinate and manage client account activities to meet performance goals
Monitor service timelines, property-related transactions, and documentation
Resolve inquiries and concerns promptly and efficiently
Assist in preparing reports, proposals, and project updates for clients
Ensure compliance with internal standards and client agreements
Support onboarding of new clients and facilitate seamless transitions
Maintain organized and accurate client records and communications
Bachelor's degree in Business, Communications, or related field (or equivalent experience)
2+ years of experience in account management, client services, or property-related roles
Strong verbal and written communication skills
Excellent organizational and time management abilities
Proficiency in Microsoft Office Suite and CRM software
Ability to handle multiple priorities and problem-solve effectively
High level of professionalism, discretion, and reliability