Director QA Engineering

Director, QA Engineering

Title: Director, QA Engineering

Reporting to: VP, Product Development

Location: Bengaluru (Bangalore)

Get Well is seeking an experienced Director of QA Engineering to guide and mentor our QA team, champion best practices, and ensure the delivery of high-quality software solutions. You will serve as the key point of contact for all QA aspects of releases, coordinating QA resources and activities, and building robust test strategies and frameworks.

This position reports directly to the VP, Product Development, collaborating with cross-functional teams to implement testing and automation strategies that ensure Get Well products and solutions have world class quality.

Responsibilities

• Lead Get Well’s global Quality Assurance team to ensure timely and stable releases
• Lead the testing efforts for all Get Well products
• Maintain release checklists/matrixes to ensure transparency of testing efforts 
• Oversee, maintain, evaluate, and build upon our automated testing pipelines that run a few times a week overnight
• Continue to grow and improve automated testing technology and infrastructure
• Evaluate all production defects and enhance test scripts and automation to prevent future failures.

Requirements

• Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience testing SaaS products in a fast-paced, high growth environment, including both products at early stages as well as products that have gone through the full product lifecycle with at least 4 years in a leadership or managerial role
• 2+ years experience in testing service oriented architectures that include decoupled, event based communication as well as API use
• 2+ year experience testing application delivered on AWS ecosystem technologies
• Deep knowledge and experience with testing automation frameworks and tools: Cypress, Playwright, Katalon, and pytest
• Experience in scripting with Python
• Experience in API contract testing
• Proven successful track record in juggling competing cross functional priorities simultaneously 
• Both B2B and B2C SaaS experience and/or Healthcare Tech experience preferred; familiarity and experience with EMRs, health tech (e.g. FHIR, HITRUST, etc.), and other industry-specific domains
• Outstanding communication skills, both written and verbal
• Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI in accordance with organizational policy and Federal, State, and local regulations

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME