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Full-Time

Enablement & Knowledge Program Manager

Confirmed live in the last 24 hours

Collective Hub

Collective Hub

201-500 employees

Financial services for self-employed entrepreneurs

Data & Analytics
Consulting
Consumer Software
Enterprise Software
Design
Entertainment

Compensation Overview

$91.8k - $110kAnnually

Senior, Expert

San Francisco, CA, USA

Category
Project Management
Business Development
Business & Strategy
Required Skills
Communications
Management
Confluence
Requirements
  • Minimum of 8 years of experience in learning and development, knowledge management, or a related field. A background in financial services, tax or accounting is preferred.
  • Strong program management and process improvement skills with a proven ability to manage complex, cross-functional projects.
  • Excellent communication, presentation and leadership skills.
  • Comfortable with change and able to work in a fast-paced environment.
  • Resourceful, creative and able to find innovative ways to achieve results.
  • Strong analytical and problem-solving abilities.
  • Ability to work collaboratively with various stakeholders and drive cross-functional initiatives.
  • A proactive approach to identifying opportunities for improvement and implementing innovative solutions.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and needs.
Responsibilities
  • Refine and standardize onboarding and training processes for the Member Services team, leveraging tools like TalentLMS and Confluence.
  • Identify and clearly define learning objectives for various teams, developing specialized training courses and modules to meet these goals.
  • Establish and track metrics related to training effectiveness, employee satisfaction, onboarding efficiency, etc.
  • Design and deliver comprehensive training and readiness assessment programs for new hires and ongoing employee development.
  • Create and manage e-learning content, incorporating multimedia elements to enhance engagement and retention.
  • Implement a continuous feedback loop to assess the effectiveness of training programs and make necessary improvements.
  • Lead the company-wide knowledge management program, ensuring efficiency, consistency and optimal user engagement.
  • Develop and implement a unified content architecture and communication strategy for our knowledge base (Confluence).
  • Create and streamline the Knowledge Base update process.
  • Conduct comprehensive Knowledge Base audits to identify and archive outdated content, ensuring content relevance and quality.
  • Define and track success metrics, such as user engagement, content update speed and content clarity.
  • Develop and deliver training sessions to educate employees on how to effectively use the Knowledge Base and related tools.

Collective Hub provides financial solutions for self-employed entrepreneurs and small business owners, focusing on helping them save money on taxes by organizing their businesses as S Corporations. Members answer questions to determine if this structure is beneficial, and if so, they receive personalized guidance from a Collective Advisor. The company sets up a tailored back office system that includes monthly bookkeeping and payroll services, along with access to a dedicated finance team. Collective Hub operates on a membership model with a tax-deductible fee, aiming to simplify financial management for its members.

Company Stage

Series A

Total Funding

$78.7M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

16%

1 year growth

49%

2 year growth

15%
Simplify Jobs

Simplify's Take

What believers are saying

  • The AI-powered accounting platform can significantly reduce the time and cost associated with financial management for solopreneurs.
  • Access to a dedicated finance team and Member Relationship Manager ensures personalized and expert financial advice, enhancing member satisfaction and retention.
  • The affordable, tax-deductible membership model can lead to substantial tax savings, making the service cost-effective and attractive to potential members.

What critics are saying

  • The niche focus on self-employed entrepreneurs and small business owners may limit market size and growth potential.
  • Dependence on the effectiveness of AI-powered tools could pose risks if the technology fails to meet user expectations or encounters technical issues.

What makes Collective Hub unique

  • Collective.com specifically targets self-employed entrepreneurs and small business owners, offering a niche service of organizing them as S Corporations to save on taxes.
  • Their membership model, which includes monthly bookkeeping and payroll services at no extra charge, provides a comprehensive financial solution that is both affordable and tax-deductible.
  • The integration of AI-powered accounting tools sets Collective.com apart by combining human expertise with technological efficiency, addressing the unique needs of solopreneurs.