Payments Implementation Specialist

Ministry Brands is looking for aPayments Implementation Specialistto join our growing team! 

Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.    

Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.   

Available Location: Alpharetta, GA 

Hybrid Working:In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.

What you’ll do

The Payments Implementation Specialist plays a crucial role in ensuring successful deployment of our accounts payableautomation solution for clients. This position bridges the gap between technical capabilities and client needs, working closely with churches, parishes, dioceses, and nonprofits to implement and optimize their accounts payable system.

• Lead accounts payable automation implementation projects for new clients, including configuration, testing, and launch  

• Configure paymentsaccording to client specifications  

• Collaborate with internal teams (Sales, Product, Engineering, Vendor) to resolve technical issues and enhance platform functionality  

• Provide technical consultation to clients on best practices   

• Create and maintain documentation for client implementations and internal processes  

• Train clients on platform usage and provide ongoing technical support during the implementation phase  

• Ensure client ramps to expected volumes within expected timeframes

Who you are

• Bachelor's degree in business, Computer Science, or related field, or an equivalent combination of education and experience 

• 3+ years of experience in SaaS implementation, customer success, or a similar client-facing role 

• Strong project management skills with ability to handle multiple implementations simultaneously 

• Excellent problem-solving abilities and attention to detail 

• Strong communication skills with ability to explain technical concepts to non-technical audiences 

• Experience with payment processing systems and financial transactions 

Preferred Qualifications

• Experience working with nonprofit organizations or faith-basedorganizations 

• Knowledge of payments/accounts payable processing  

• Familiarity with API integrations  

• Experience with financialmanagement systems 

• Project management experiencea plus 

Technical Skills

• Proficiency in standard business software (Microsoft Office, etc.) 

• Experience with project management tools (Monday.com or similar) 

• Basic understanding of HTML, CSS, and JavaScript 

• Familiarity with REST APIs and integration concepts 

• Knowledge of SQL and database concepts 

Benefit offerings designed to promote a life of balance!   

At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. 

Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.