Full-Time

Designated Selling Associate

Tom Ford, Women's Ready To Wear

Nordstrom

Nordstrom

10,001+ employees

Upscale retail department store chain

Compensation Overview

$22.05/hr

+ Commission: 3%-14.5% + Performance-based incentives/bonuses

San Jose, CA, USA

In Person

Category
Retail (1)
Required Skills
Sales
Social Media
Customer Service

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Requirements
  • Excellent communication and interpersonal skills to establish rapport with customers and cultivate relationships.
  • Ability to excel in a competitive team environment.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to work a flexible schedule based on business needs.
  • Ability to read sales reporting in relation to goals.
  • Understanding of how to educate customers on new and emerging brands and make recommendations based on customer needs.
  • Confidence working with high and low price points and showcasing the value of items and how they complete a customer's wardrobe.
  • Strong understanding of a customer's holistic wardrobe and style, with a high degree of organization to strategically follow up and advise customers on items needed to complete their wardrobe.
  • Ability to continuously move for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
  • Ability to regularly lift items weighing up to 10 pounds and occasionally lift items weighing up to 25 pounds.
Responsibilities
  • Set and achieve sales goals for in-store and digital selling using selling tools, including text, social media, and reservations.
  • Build lasting relationships with customers.
  • Provide customer service on customers' terms, including flexibility to perform duties in another department or brand when needed.
  • Provide honest and confident feedback to customers about style, fit, and the value an item brings to their wardrobe.
  • Seek fashion and product knowledge through meetings and training.
  • Build relationships with other Designated Selling Associates, Stylists, and surrounding departments by conducting product knowledge meetings.
  • Provide valid product feedback to the Department Manager to improve the assortment received at the store.
  • Drive predictable business through appointment-based selling during event and non-event timeframes.
  • Work with the team to keep the department customer-ready through stocking, re-merchandising, display work, price markdowns, merchandise transfers, and cleaning.
  • Grow sales by opening new Nordstrom Rewards program accounts.

Nordstrom operates a fashion retail business with both brick-and-mortar stores and online shopping, selling clothing, shoes, accessories, and related services. Customers can browse products in stores or on Nordstrom’s website, and their shopping experience is supported by services such as alterations and personal styling. The company emphasizes strong customer service, team development, and a culture that rewards hard work and loyalty. It differentiates itself through a focus on employee growth and leadership opportunities, community involvement through Nordstrom Cares, and environmental responsibility. Nordstrom’s goal is to provide high-quality fashion and reliable service while empowering employees, supporting communities, and maintaining a trusted shopping experience for customers.

Company Size

10,001+

Company Stage

N/A

Total Funding

$16M

Headquarters

Seattle, Washington

Founded

N/A

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Simplify Jobs

Simplify's Take

What believers are saying

  • Nordstrom plans 23 Rack openings in 2026, including Wellington, Florida, expanding growth.
  • EB Denim debuts in 10 Nordstrom stores on September 1, 2026, strengthening brand relevance.
  • Nordstrom expanded its Future of Tailoring Program with Seattle Central College on August 12, 2026.

What critics are saying

  • Nordstrom closed Christiana, Dallas, Portland, and Yorktown sites in 2026, cutting 101 jobs.
  • Rack expansion and full-line closures dilute luxury positioning and push affluent customers to competitors.
  • Luxury erosion turns Nordstrom into a commodity off-price chain, killing the full-line brand.

What makes Nordstrom unique

  • Nordstrom Rack drives over 40% of new customer acquisition, according to 2024 earnings.
  • Nordstrom operates nearly 400 interconnected stores, apps, and websites with pickup and returns.
  • Nordstrom Alterations employs 1,500 specialists, anchoring service and tailoring differentiation nationwide.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company News

Centre Daily Times
Aug 23rd, 2026
125-year-old mall retail anchor closes discount outlet, cuts 101 jobs.

125-year-old mall retail anchor closes discount outlet, cuts 101 jobs. By Nina Zdinjak TheStreet Updated August 23, 2026 11:32 AM Gift Article The department store model isn't dying. Instead, it is quietly reshaping itself. While headlines typically highlight massive retail contractions, including Macy's closing 80 stores and Saks Global's Chapter 11 bankruptcy, some of the legacy chains are executing strategic footprint adjustments instead of a full retreat. Few retailers illustrate this survival shift better than Nordstrom. The legacy luxury retailer's story is doubly challenging as it is not only a department store chain, but a mall retailer as well. As such it has to deal with the following trials: * The shrinking mall: Projections from Capital One Shopping suggest up to 87% of traditional shopping malls could close over the next decade. * Digital competition:IBISWorld data highlights accelerating market share loss from department stores to e-commerce rivals. * Cautious consumers: Shoppers are planning to further pull back spending across most discretionary categories, according to recent surveys from McKinsey & Company. To adapt and survive Nordstrom decided to make some major moves, including closures, layoffs, but also targeted investments. Nordstrom closes another store in 2026, lays off 101 employees. Nordstrom recently confirmed the closure of its ultra-deep-discount clearance outlet store: * Nordstrom Last Chance at Yorktown Center in Lombard, Illinois will close for good in September, a statement from the company confirmed to NBC Chicago. According to a WARN Act notice posted by Nordstrom on August 7, 101 employees will lose their jobs effective October 5, 2026, as part of the Nordstrom Last Chance closure. In a statement, the retailer said that the decision to close was "a result of successful efforts" to adjust inventory management, reducing the need for the Yorktown Center store. Nordstrom's previous closures in 2026 and 2025. Earlier this year, I reported on previous Nordstrom full-line store closures including: * Nordstrom full-line store, Christiana Mall, Delaware, closed on April 30, 2026. * Nordstrom full-line store at Galleria Dallas Mall in Texas closed for good on May 16, 2026. These closures followed up on the January 2026 closure of a Nordstrom Rack store in Portland, Oregon, and several closures in 2025, including: * Saint Louis Galleria Nordstrom store in St. Louis, Missouri, closed on August 24, 2025. * Nordstrom store in Santa Monica, California, closed on August 26, 2025, reported Fox Business. More importantly, these closures were revealed after the Nordstrom family reacquired the company in a partnership with Mexican retail giant El Puerto de Liverpool, in a $6.25 billion deal. The move was huge, as it marks the company's return to private ownership for the first time in 55 years, writes The Detroit News. Nordstrom's closures are part of the company's focus on off-price retail. In its final public earnings report for the fourth quarter of 2024, Nordstrom posted a 3.7% decline in net sales for Nordstrom stores and a 1.2% increase for Nordstrom Rack. Nordstrom full-line stores have around a decade longer tradition than its rack division. Nordstrom's story commenced in 1901 with a single shoe store. In the 1960s Nordstrom expanded into clothing and became a full-line luxury department store. The first Nordstrom Rack, however, opened in the basement of the Downtown Seattle Nordstrom store as a clearance center, according to the company's official history. Its original purpose was to clear out unsold inventory and end-of-season overstock from full-line department stores. When the 2008 economic downturn caused consumers to seek out bargain prices, corporate leadership seized the opportunity by aggressively expanding stores, doubling Rack's revenue within four years, according to the Robin Report. "Off-price sales nearly doubled again by 2016, reaching $4.5 billion, and the segment's sales topped out at $5.2 billion in fiscal 2018. By that year, Nordstrom's off-price business contributed fully a third of the company's revenue," wrote the Robin Report's Adam Levine-Weinberg. At a time of significant industry challenges, and shifting consumer behavior, Nordstrom is once again betting on its off-price division. The retailer confirmed its plans to open 23 Rack locations in 2026, after opening 23 in 2025 and 22 in 2024. Furthermore, the retailer has been heavily investing in and upgrading its online presence, which, according to experts, is one of the key moves to survive in the current environment. Can digital sales and Nordstrom Rack keep the retailer afloat? Betting on its off-price division has many potential benefits: * Cheaper locations: Nordstrom Rack stores are typically located in open-air strip malls, meaning they are cheaper to operate. * Lower overhead than multi-level department stores. * Drive customer acquisition: Nordstrom Rack stores serves as a powerful force attracting new customers, according to CEO Erik Nordstrom. "Rack stores continue to be a growth engine for our company as they are our largest source of new customer acquisition, accounting for over 40%. Growing our store count also supports long-term customer retention. In fact, roughly a quarter of retained Rack customers migrate to the Nordstrom banner within four years," Nordstrom said during the fourth-quarter of 2024 earnings call. However, retail analysts warn that relying too heavily on off-price growth comes with significant risks. While off-price rivals like TJ Maxx and Ross thrive on sheer value, Nordstrom's reputation was built on high-touch service, prestige brands, and luxury experiences. Expanding low-margin Rack stores while closing full-line flagships risks cannibalizing the parent brand's luxury identity and alienating key high-spending clientele, according to GlobalData Managing Director Neil Saunders. "It can be problematic with that cannibalization, but I think it's fair game for department stores to become involved in the off-price sector, because it is a growing part of the market - and it's also a channel through which they can clear out their own excess inventory. So it does make sense in some ways, but you have to execute very, very carefully," Saunders told Retail Dive. Saunders further stressed that Nordstrom Rack is "a very distinct proposition. It's very different from mainstream stores." Moreover, IBIS World suggests that department stores like "Macy's and Nordstrom will continue to benefit from strong brand recognition, particularly as older customers become more comfortable with online shopping. Investments in online platforms will pay off for retailers, helping department stores become more competitive in a challenging business landscape." Over the recent year, Nordstrom has also been investing in converting its major distribution centers into automated, technology-driven "omnichannel centers." Its e-commerce business accounts for 36% of total annual sales in 2024, according to the official report. The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc. This story was originally published August 23, 2026 at 11:17 AM.

SmartBrief
Aug 13th, 2026
EB Denim expands with Nordstrom partnership this fall

EB Denim expands with Nordstrom partnership this fall. 2026-08-13 EB Denim will debut in 10 Nordstrom stores across the US on Sept. 1, marking a key expansion for the Los Angeles-based brand. The rollout will bring the apparel brand to major markets including New York, Los Angeles, Chicago and Austin, Texas, strengthening its presence in both new and existing cities. Founder Elena Bonvicini, who started the brand a decade ago while still in high school, described the Nordstrom launch as the start of a long-term retail partnership. Full story: NRF SmartBrief News and trends about the U.S. Retail industry Designed specifically for retail professionals, NRF SmartBrief is a free, daily email newsletter. It provides the latest need-to-know news and industry information that maximizes your time, giving you an edge over your competition.

SmartBrief
Aug 12th, 2026
Nordstrom grows tailoring program with new partnership

Nordstrom grows tailoring program with new partnership. 2026-08-12 Nordstrom is expanding its Future of Tailoring Program in a partnership with Seattle Central College's School of Apparel Design & Development. Over the past decade, tailoring roles nationwide have declined by 30%, even as the need for these specialized skills has reached new heights. Nordstrom Alterations is the largest employer of tailors in North America, with around 1,500 alterations specialists. Graduates of the retailer's Future of Tailoring Program gain a direct pathway to employment opportunities in Nordstrom's tailor shops, addressing both internal staffing needs and broader industry demand. Full story: NRF SmartBrief News and trends about the U.S. Retail industry Designed specifically for retail professionals, NRF SmartBrief is a free, daily email newsletter. It provides the latest need-to-know news and industry information that maximizes your time, giving you an edge over your competition.

PR Newswire
Aug 6th, 2026
Nordstrom Rack to open new location in Athens, Georgia.

Nordstrom Rack to open new location in Athens, Georgia. Aug 06, 2026, 10:00 ET SEATTLE, Aug. 6, 2026 /PRNewswire/ - Seattle-based fashion retailer Nordstrom, Inc. announced plans to open a new Nordstrom Rack in Athens, Georgia in summer 2027. "We look forward to being a part of the Athens community and serving our customers with an amazing offering of great brands at great prices," said Gemma Lionello, president of Nordstrom Rack. "We're excited to grow our footprint in the Atlanta market and introduce new customers to the Nordstrom experience." Lionello added that in this location "customers will be able to take advantage of our convenient services such as online order pick up from both Nordstrom.com and NordstromRack.com, and they can make returns easily." The 22,000-square-foot store will be located at Athens Marketplace, a popular shopping center that includes Office Depot, Game Stop and others. The Outparcel is owned and managed by the Crimson Companies, under the leadership of Pamela Day, and is ideally located on Atlanta Highway, US 78. "We are excited to welcome Nordstrom Rack to Athens Marketplace," said Mike Riso, property manager of Crimson Companies. "This new location underscores Nordstrom's long-term commitment to investing in the community through local job creation, economic development, and a customer-first approach that has made the brand a trusted destination for millions of shoppers nationwide." Nordstrom Rack is the off-price retail division of Nordstrom, Inc. and offers customers up to 70% off on-trend apparel, accessories, beauty products, home decor and shoes from many of the top brands sold at Nordstrom stores as well as core services like online order pickup for Nordstrom.com and NordstromRack.com, easy returns and alterations at select stores. Nordstrom Rack is the largest source of new customers to Nordstrom. This new location expands the company's physical footprint and economic impact in Georgia. It currently operates two Nordstrom stores and seven Nordstrom Rack stores in the state, generating more than 700 jobs statewide. About Nordstrom At Nordstrom, Inc., we strive to help our customers feel good and look their best. Since starting as a shoe store in 1901, how to best serve customers has been at the center of every decision we make. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. Our interconnected model enables us to serve customers when, where and how they want to shop - whether that's in-store at nearly 400 Nordstrom, Nordstrom Local and Nordstrom Rack locations or digitally through our Nordstrom and Rack apps and websites. SOURCE Nordstrom, Inc.

PR Newswire
Aug 6th, 2026
Nordstrom Rack to open new location in Wellington, Florida.

Nordstrom Rack to open new location in Wellington, Florida. Aug 06, 2026, 10:00 ET SEATTLE, Aug. 6, 2026 /PRNewswire/ - Seattle-based fashion retailer Nordstrom, Inc. announced plans to open a new Nordstrom Rack in Wellington, Florida in spring 2027. "We look forward to being a part of the Wellington community and serving our customers with an amazing offering of great brands at great prices," said Gemma Lionello, president of Nordstrom Rack. "We're excited to grow our footprint in the Miami market and introduce new customers to the Nordstrom experience." Lionello added that in this location "customers will be able to take advantage of our convenient services such as online order pick up from both Nordstrom.com and NordstromRack.com, and they can make returns easily." The 22,000-square-foot store will be located at The Shoppes at Isla Verde, a popular shopping center that includes Best Buy, Homesense, Total Wine & More, and Petco, among others. The shopping center is owned by a MetLife Investment Management-advised client and is managed by Urban Retail Properties. The Center is ideally located off State Road 7 and US 441 in Wellington. "Nordstrom Rack is a marquee addition to The Shoppes at Isla Verde," said Paul Motta, chief operating officer of Urban Properties, LLC. Nordstrom Rack is the off-price retail division of Nordstrom, Inc. and offers customers up to 70% off on-trend apparel, accessories, beauty products, home decor and shoes from many of the top brands sold at Nordstrom stores as well as core services like online order pickup for Nordstrom.com and NordstromRack.com, easy returns and alterations at select stores. Nordstrom Rack is the largest source of new customers to Nordstrom. This new location expands the company's physical footprint and economic impact in Florida. It currently operates six Nordstrom stores and 23 Nordstrom Rack stores in the state, generating more than 2,900 jobs statewide. About Nordstrom At Nordstrom, Inc., we strive to help our customers feel good and look their best. Since starting as a shoe store in 1901, how to best serve customers has been at the center of every decision we make. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. Our interconnected model enables us to serve customers when, where and how they want to shop - whether that's in-store at nearly 400 Nordstrom, Nordstrom Local and Nordstrom Rack locations or digitally through our Nordstrom and Rack apps and websites. SOURCE Nordstrom, Inc.